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Dobbies Reviews

https://www.dobbies.com
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ratings over the past year

Dobbies is no longer an active Feefo customer
Displaying all 2,496 reviews
Trusted Customer
10 years ago
Date of purchase: 04/07/2015
The website was easy to use and the Growhouse arrived promptly.
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Trusted Customer
10 years ago
Date of purchase: 04/05/2015
Delivered on time as promised. Very happy customer.
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Trusted Customer
10 years ago
Date of purchase: 04/04/2015
Very bad customer service by the delivery company didn't keep me in touch of what…
Very bad customer service by the delivery company didn't keep me in touch of what was going on I had call all the time because of it which resulted in me cancelling my order
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Dobbies
Dobbies
10 years ago
Thank you for your feedback. We have discussed with the delivery company and changed the way of working, but I realise it's too late for you, so I hope you have received your refund. Please accept our apologies for the frustration and inconvenience. Yours sincerely, Tim Multichannel Director
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Trusted Customer
10 years ago
Date of purchase: 04/03/2015
Quick delivery well packaged
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Trusted Customer
10 years ago
Date of purchase: 04/05/2015
Good products and good staff
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Trusted Customer
10 years ago
Date of purchase: 04/05/2015
Excellent
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Trusted Customer
10 years ago
Date of purchase: 04/05/2015
kept informed re delivery; prompt delivery- product as described
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Trusted Customer
10 years ago
Date of purchase: 04/05/2015
delivery date not kept, told would be end of following week then arrived next morning. one item damaged if not for Vicky at Shrewsbury store you would have had the furniture returned she was...

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Dobbies
Dobbies
10 years ago
Thank you for your feedback and I'm glad we got there in the end - I will pass on your comments to Michelle in Shrewsbury. Please accept our apologies for the miscommunication and damage in the first place. Yours sincerely, Tim Multichannel Director
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Trusted Customer
10 years ago
Date of purchase: 04/07/2015
Excellent webb page very easy to follow
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Trusted Customer
10 years ago
Date of purchase: 04/04/2015
See below!
See below!
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Dobbies
Dobbies
10 years ago
Thank you for your feedback and I'm sorry we let you down. It was actually our fault for handing over the goods late to the courier, so I must apologise and hope you have received the refund more quickly. Please accept our apologies for the original error and then for not calling back. Yours sincerely, Tim Multichannel Director
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About Dobbies
Over the last 150 years, Dobbies has grown to be one of the UK's largest Garden Centre retailers, with 35 stores across Scotland, England and Northern Ireland. We are proud of our horticultural heritage and continue to offer high quality plants in addition to a wide range of garden, home and leisure products.
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0131 561 6406
Melville Nursery, Lasswade, Midlothian, EH18 1AZ, United Kingdom
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About Dobbies
Over the last 150 years, Dobbies has grown to be one of the UK's largest Garden Centre retailers, with 35 stores across Scotland, England and Northern Ireland. We are proud of our horticultural heritage and continue to offer high quality plants in addition to a wide range of garden, home and leisure products.