i was treated with respect all the way through and given help were it was needed,…
i was treated with respect all the way through and given help were it was needed, although my booking is still open i would use Disabled Holidays again
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I appreciate your comments and wish you a great holiday next year! Thanks again.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
I was very happy with the service
I was very happy with the service
DisabledHolidays.com
DisabledHolidays.com
11 years ago
So pleased to hear it! Enjoy your holiday and do not hesitate to contact us if you have any queries beforehand.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
disabled holidays did everything for me, from finding me accommodation, arranging my flights and they…
disabled holidays did everything for me, from finding me accommodation, arranging my flights and they checked me in online. thanks to the team.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's great to hear that you were impressed with our customer service. I hope you enjoyed your holiday and we look forward to hearing from you again soon.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
U booked y holiday with an agent called Sophie who was very helpful and pleasant,
U booked y holiday with an agent called Sophie who was very helpful and pleasant,
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Sophie will be pleased to hear that you were happy with her service. Thanks so much for taking the time to comment and we wish you a great time away.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
good advice and helpfull over services and holiday arrangements etc from what I can remember.…
good advice and helpfull over services and holiday arrangements etc from what I can remember. The only thing thing as I can say is, this feedback why leave it several months later to ask for it, ...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback. I am pleased to tell you that our feedback system is now being dealt with on a daily basis to ensure that we are on top of it. Have a great holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
understood needs and sought to meet them
understood needs and sought to meet them
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your comments. Is there anything more we could have done to warrant an excellent customer service rating?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
not enough infomation about chalet and area,after booking
not enough infomation about chalet and area,after booking
Trusted Customer
11 years ago
booking information poor
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback. We can send you more information on the Chalet should you wish? Please could you elaborate regarding the booking information and I can feed this back to our administration department?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
staff were very helpful
staff were very helpful
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am pleased to hear that staff were able to assist in your enquiry. Thanks for taking the time to leave your comments and we look forward to speaking with you again in the near future!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
A big relief being helped and advised by DisabledHolidays.com. Telephone, promptly answered and above all friendly,…
A big relief being helped and advised by DisabledHolidays.com. Telephone, promptly answered and above all friendly, helpful people who obviously work together in answering our sometimes repeated...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback - we do work together here to ensure our customers questions are answered correctly and that we are helping to the best of our abilities so it's great to hear that our teamwork is paying off! Wishing you a wonderful holiday.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Tiffany found me two excellent properties, hired some equipment for me and gave me a…
Tiffany found me two excellent properties, hired some equipment for me and gave me a referral to a car hire company.
All very efficient.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Tiffany will be very happy to hear you were impressed with the service you received from her. Thanks for taking the time to leave us your positive comments and we wish you a lovely holiday!
Kind regards,
Emily Godding
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