The service from the staff is very good but some of the properties have been…
The service from the staff is very good but some of the properties have been disappointing.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback. We are always on the hunt fore more accessible properties to offer our customers however this feedback is merely based on the service you received at the time of your enquiry/booking. Could I therefore ask if there is anything more we could have done to warrant an excellent customer service rating from you?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
The people are friendly and seem willing to help. However, I feel there could be…
The people are friendly and seem willing to help. However, I feel there could be some improvement in after sales. Replies to my emails are not promptly forthcoming and I have had to email my queries...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Your feedback is very important to us to help us improve our service so thank you for your comments. I have passed on your feddback to the relevant department to ensure that we are on top of this in the future and we apologise for the delay in responding to your emails. Wishing you a lovely holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Booking very good, but have since rang about hoist, was told going to get a…
Booking very good, but have since rang about hoist, was told going to get a call back, and not received one yet.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your comments - I have asked a member of our team to give you a call today before 8.30pm.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Friendly and efficient .company. Many thanks
Friendly and efficient .company. Many thanks
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your feedback. Is there anything more we could have done to warrant an excellent service rating from you?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Dealing with DisabledHolidays.com was painless and the adviser was very helpful.
Dealing with DisabledHolidays.com was painless and the adviser was very helpful.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for taking the time to leave your feedback. Is there anything more we could have done to warrant an excellent service rating from you?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Very Helpful GIRL
Very Helpful GIRL
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for your feedback - I will pass your comments on to Wendy who was your consultant. Have a lovely holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Very helpful & friendly.
Very helpful & friendly.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for taking the time to leave us your positive feedback and we wish you a great holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Very helpful in making our choice of destination and made it very easy to book.…
Very helpful in making our choice of destination and made it very easy to book. I just paid over the phone, job done. If the holiday is as we expect we will be looking at using this service again.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's most pleasing to know we were able to succeed in finding you the ideal stay. We look forward to receiving your feedback on the holiday itself! Many thanks for your comments.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Swift, friendly and helpful service.
Swift, friendly and helpful service.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your kind feedback. Enjoy your UK break and we look forward to hearing all about it!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Great service. I phoned from Australia and spoke to Wendy Matthews, she was brilliant, once…
Great service. I phoned from Australia and spoke to Wendy Matthews, she was brilliant, once I told her what I was interested in doing and explained my partners physical difficulties she found Hotels...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's great to hear Wendy was able to assist you with your requirements and find you a suitable break. I will be sure to pass your comments on to Wendy and we wish you a great time!
Kind regards,
Emily Godding
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