How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Direct2florist New Zealand Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,729 reviews

Trusted Customer

11 years ago

I was grateful to find a method for ordering flowers in a different country with different…

I was grateful to find a method for ordering flowers in a different country with different currency. I wonder if there is a way to communicate with a florist via email to ask about the flower choices?

Product reviews

Date of purchase: 10/21/2014

Trusted Customer

11 years ago

Easy to use and good service

Product reviews

Date of purchase: 09/30/2014

Trusted Customer

11 years ago

I live in Guangzhou, China and arranged to send flowers to our daughter for her 40th…

I live in Guangzhou, China and arranged to send flowers to our daughter for her 40th birthday who lives in Wellington and very please to say that the arrangement was the same as the pictures on the...

Date of purchase: 10/19/2014

Trusted Customer

11 years ago

We're not delivered to me so can't comment

Product reviews

Date of purchase: 10/20/2014

Trusted Customer

11 years ago

Excellent website with lots of options. Prices are not cheap, however, it's a super way…

Excellent website with lots of options. Prices are not cheap, however, it's a super way to surprise a friend.

Product reviews

Date of purchase: 09/25/2014

Trusted Customer

11 years ago

Straight forward order process

Product reviews

Date of purchase: 10/19/2014

Trusted Customer

11 years ago

Have had good service in the past, but not this time

Direct2florist New Zealand

11 years ago

The florist is very upset that you have found the occasion to complain. Fig are a first class florist who pride themselves on beautiful flowers and super service and for this reason they have offered to refund in full. We hope this wont deter you from using direct2florist in the future. Kind Regards Megan at D2F Webteam

Product reviews

Date of purchase: 10/19/2014

Trusted Customer

11 years ago

Very easy to use website. Though i've used it a few times now,it was hard…

Very easy to use website. Though i've used it a few times now,it was hard for me to find a florist local to the area i wanted the flowers delivered. Im not sure it the search interface accepts...

Product reviews

Date of purchase: 10/17/2014

Trusted Customer

11 years ago

Great service, happy to be able to use PayPal, as I do not have a…

Great service, happy to be able to use PayPal, as I do not have a credit card. Would use again.

Product reviews

Date of purchase: 10/17/2014

Trusted Customer

11 years ago

Have never sent flowers from the UK to somebody in NZ so did so with…

Have never sent flowers from the UK to somebody in NZ so did so with some trepidation. I was extremely please by how easy it was to achieve my objective using direct2florist. Will have no worries...

Product reviews

Date of purchase: 10/16/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Direct2florist New Zealand Reviews

Hollywood Floral, WellingtonMore reviews of this product (171)View product websiteThey delivered exactly what I had ordered.

Dunedin Flowers, DunedinMore reviews of this product (70)View product websiteA beautiful bouquet delivered on time many thanks, I will use this service again!

Flowers Rotorua, RotoruaMore reviews of this product (83)View product websiteThank you. The flowers were delivered on the day required .apparently they were beautiful.

Best Of The Bunch, WellingtonMore reviews of this product (65)View product websiteMy friend was delighted with her surprise birthday delivery. Thank you.

Broadfield Flowers, Lincoln, ChristchurchMore reviews of this product (79)View product websiteMy friend was very pleased with her flowers

Fig Leaf florist, HamiltonMore reviews of this product (66)View product websiteThese flower were ordered before 10am and were not delivered until 4.30. My daughter works until 4.00 so she didn't get them until the next day, the day after her birthday. I wont be using Fig leaf...Read more

All That Jasmine, AucklandMore reviews of this product (34)View product websiteI use All That Jasmine to deliver flowers to my Grandmother in Auckland. She's always very impress with the arrangements when they arrived. Though i never see the delivered product i can tell from...Read more

Lifestyle Flora, AucklandMore reviews of this product (41)View product websiteLovely flowers, thank you!!

Ruby Dunes, WhakataneMore reviews of this product (31)View product websiteI have been in Ruby Dunes shop on visits to NZ so was very pleased being able to use this local shop. The flowers (having seen pictures of them) were excellent and very reasonable.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?