I first contacted Dental Departures several years ago & it devolved into an absolute nightmare I'm still trying to resolve.
I was hounded night and day to decide on a dentist by a Dental Departure...
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Indah
Dental Departures
10 months ago
Dear Yvonne,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the distress and disappointment you’ve gone through, and we want to acknowledge how difficult this journey must have been for you. Dental care abroad can be a major decision—physically, emotionally, and financially—and we deeply regret that your experience didn’t meet your expectations.
At Dental Departures, our core commitment is to support patients in making informed, confident choices about their care. We do not take lightly the trust you placed in us, and it’s clear that your experience left you feeling overwhelmed and unsupported. For that, we sincerely apologize.
Upon reviewing your case, our records indicate that our team coordinated multiple consultations across clinics at your request to provide you with the flexibility and information necessary to find the right fit. That said, we understand that even with the best intentions, things can still go wrong—and we’re truly sorry that this was your outcome.
To ensure we can provide meaningful support and follow-up, we would appreciate clarification on which clinic ultimately performed the treatment in question. This will help us better understand the situation, assess where improvements are needed, and, if possible, advocate on your behalf.
Our team remains committed to patient well-being, and we’re here to listen and help—whether to discuss what happened or to see how we might support you going forward. Please don’t hesitate to reach out to us directly at care@dentaldepartures.com or 1-888-673-6134.
Sincerely,
Dental Departures Team
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HT
Hans Tappel
Feefo Verified
netherlands
10 months ago
Indah
Dental Departures
10 months ago
Thank you so much for the 5-star ratings!
We’re really happy to know you had a great experience.
If you ever need anything, we’re always here to help at 1-888-673-6134 or care@dentaldepartures.com.
Wishing you all the best!
Sincerely,
Dental Departures Team
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Trusted Customer
Feefo Verified
10 months ago
Indah
Dental Departures
10 months ago
Thank you so much for the review!
We’re really happy to know you had a great experience.
If you ever need anything, we’re always here to help at 1-888-673-6134 or care@dentaldepartures.com.
Wishing you all the best!
Sincerely,
Dental Departures Team
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Trusted Customer
Feefo Verified
10 months ago
Top notch Support and Management
Quick efficient services and communication. . Addressed questions and changes where needed. Easy to work with. Great advocacy
Indah
Dental Departures
10 months ago
Thank you so much for your kind words!
We’re so happy to hear that you had a smooth and easy experience with our team. It’s great to know our support and communication helped answer your questions and made things simple for you.
If you ever need help again, we’re always here. Just reach out to us at 1-888-673-6134 or care@dentaldepartures.com.
Sincerely,
Dental Departures Team
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NG
Nick Garratt
Feefo Verified
Perth WA, Australia
10 months ago
What Nick Garratt said about Dental Departures:
getting the job done
I liked the way Haniel kept in contact.
Indah
Dental Departures
10 months ago
Thank you so much for your review!
We’re really glad to hear that Haniel kept in touch and made sure everything got done the right way. Staying connected with our patients is very important to us!
If you ever need help again, just reach out at 1-888-673-6134 or care@dentaldepartures.com. We’re always happy to help.
Sincerely,
Dental Departures Team
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Trusted Customer
Feefo Verified
10 months ago
Great service
Great - very helpful
Indah
Dental Departures
10 months ago
Thank you so much for your kind review!
We’re really happy to hear you had a great experience and found our team helpful. That’s exactly what we love to do!
If you ever need help again, just give us a call at 1-888-673-6134 or email care@dentaldepartures.com. We’re always here for you.
Sincerely,
Dental Departures Team
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MB
Michael Ball
Feefo Verified
Kona, HI
10 months ago
What Michael Ball said about Dental Departures:
Got my appointment when i wanted right away.
Indah
Dental Departures
10 months ago
Thank you so much for your review!
We’re really glad we could help you get the appointment you wanted, right when you needed it. That’s exactly what we’re here for!
If you ever need help again, just give us a call at 1-888-673-6134 or email care@dentaldepartures.com. We’re always happy to assist you.
Sincerely,
Dental Departures Team
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Michael Sherman
Feefo Verified
Houston Texas
10 months ago
What Michael Sherman said about Dental Departures:
Dr Moreno and his staff are all very professional.
I spoke with Luis and he answered all my questions thoroughly. I will see Dr Moreno in Monterrey Mexico for various dental work. They have excellent reviews and the staff is great. Dr Moreno is an...
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Indah
Dental Departures
10 months ago
Thank you so much for your kind review!
We’re really happy to hear that Dr. Moreno and his team made you feel comfortable and confident about your visit. It’s great that Luis was able to answer all your questions and help you get ready for your treatment in Monterrey.
We agree—Dr. Moreno has many years of experience, and you’ll be in great hands!
If you ever need more help, we’re always here for you. Just give us a call at 1-888-673-6134 or email care@dentaldepartures.com.
Sincerely,
Dental Departures Team
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PA
Paul Adams
Feefo Verified
10 months ago
Indah
Dental Departures
10 months ago
Thank you so much for the 5-star rating!
We’re really happy to know you had a great experience.
If you ever need anything, we’re always here to help at 1-888-673-6134 or care@dentaldepartures.com.
Wishing you all the best!
Sincerely,
Dental Departures Team
0
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MA
Marjo
Feefo Verified
Finland
10 months ago
What Marjo said about Dental Departures:
10/10
I received very good service in Repic Dental Clinic,Trogir.
In emergency they managed to give me an appointment fast. Staff is lovely and took good care of me while I was panicking in extreme pain. ...
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Indah
Dental Departures
10 months ago
Thank you so much for sharing your experience!
We’re really glad to hear that Repic Dental Clinic in Trogir was able to help you so quickly during your emergency. Dental pain can be very scary, and it’s great to know the staff took good care of you and made you feel safe.
Thank you for recommending the clinic! If you ever need help again, we’re always here. Just contact us at 1-888-673-6134 or care@dentaldepartures.com.
Sincerely,
Dental Departures Team
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