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Dental Departures Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,836 reviews

Trusted Customer

Feefo Verified

1 day ago

Dishonest. Deceitful. Scam.

Dentiste D/C pattaya You offered me an X-ray, then you told me to get a 3D scan for 5000 baht, then you gave me a small quote because you said, "Let's start and see how it goes" (laughs). Scam!

Lisette Tillman

Feefo Verified

CAN

2 days ago

What Lisette Tillman said about Dental Departures:

Super customer service with options and prices. Best part no pressure.

I made an enquiry and received a response quickly. The staff was knowledgeable about procedures and options available. Best part was there was no pressure to book or to pay. Real people real quick ...

Danny Hormann

Feefo Verified

USA

3 days ago

What Danny Hormann said about Dental Departures:

Highly recommend A+++

I’m very happy with all of the services that I received. The staff was wonderful kind and helpful and I couldn’t be more pleased with the results of after receiving my all on six upper and lower...

Lyle Reddy

Feefo Verified

DEU

7 days ago

What Lyle Reddy said about Dental Departures:

Great service.

Indah

Dental Departures

4 days ago

Dear Lyle, Thank you so much for the great review! We are delighted to hear that you experienced wonderful service with us. We truly appreciate your support. If you ever need any assistance with future dental bookings, please feel free to reach out to us at 1-888-673-6134 or care@dentaldepartures.com. Best regards, Dental Departures Team

Tin Pham

Feefo Verified

CAN

8 days ago

What Tin Pham said about Dental Departures:

Fast & efficient though could use some tuning.

An interesting service. It's fast and efficient but it does rely largely on new AI technology thus generates a larger percentage of errors in data that are collected and process. I would caution to...

Indah

Dental Departures

4 days ago

Dear Tin Pham, Thank you for taking the time to share your thoughtful feedback! We appreciate your kind words about our speed and efficiency, as well as your balanced perspective on our service. We are constantly working to fine-tune our processes and systems to ensure that the information we process and schedule is as accurate and seamless as possible. Your advice to double-check details is a great practice, and we truly appreciate you highlighting areas where we can continue to improve and polish the patient experience. If you ever need any assistance reviewing your details or making future dental bookings, please feel free to reach out to our team directly at 1-888-673-6134 or care@dentaldepartures.com. Best regards, Dental Departures Team

Paul Meneghel

Feefo Verified

10 days ago

Indah

Dental Departures

4 days ago

Dear Paul, We are very sorry to see this 1-star rating. Your experience and satisfaction are very important to us, and we would love the opportunity to understand what went wrong and make things right. Please reach out to us directly at 1-888-673-6134 or care@dentaldepartures.com so our team can look into your situation and assist you immediately. Sincerely, Dental Departures Team

Trusted Customer

Feefo Verified

14 days ago

Good support

Had an emergency dental need in Mexico and they sourced a local dentist and provided me with a good repair to a cracked tooth. Very helpful!

Indah

Dental Departures

4 days ago

Dear Bhupindra, Thank you so much for taking the time to share your experience! We are so glad to hear that our team was able to provide quick support during a dental emergency in Mexico and connect you with a local dentist who successfully repaired your cracked tooth. Dealing with an unexpected issue while traveling can be stressful, so we are thrilled we could make the process smooth and helpful for you! If you ever need assistance with future dental bookings, please don't hesitate to reach out to us at 1-888-673-6134 or care@dentaldepartures.com. Best regards, Dental Departures Team

Trusted Customer

Feefo Verified

15 days ago

Terrific service

Very good were able to put me in contact with a local dental clinic Would recommend this prompt service

Indah

Dental Departures

4 days ago

Dear Lizabeth, Thank you so much for the fantastic review! We are delighted to hear that you experienced terrific, prompt service and that we were able to seamlessly connect you with a local dental clinic. Thank you for your recommendation! If you ever need any assistance with future dental bookings, please feel free to reach out to us at 1-888-673-6134 or care@dentaldepartures.com. Best regards, Dental Departures Team

Dean Gardella

Feefo Verified

USA

22 days ago

What Dean Gardella said about Dental Departures:

Very prompt and verified my appointment.

Indah

Dental Departures

4 days ago

Dear Dean, Thank you so much for the great review! We are delighted to hear that you experienced prompt service and that we were able to quickly verify your appointment for you. We truly appreciate your feedback. If you ever need any assistance with future dental bookings, please feel free to reach out to us at 1-888-673-6134 or care@dentaldepartures.com. Best regards, Dental Departures Team

Trusted Customer

Feefo Verified

22 days ago

Dental departures was very responsive and set us up for dental appointments in Ajijic which, sadly we were not able to keep! Our plans changed, but we will definitely reach out when we’re ready to...

Indah

Dental Departures

4 days ago

Hi Joseph, Thank you so much for taking the time to leave this review! We are so glad to hear that you found our team responsive while coordinating your appointments in Ajijic. We completely understand that plans change, and we will be right here whenever you and your husband are ready to reschedule his dental work in Mexico. When the time is right, please feel free to reach back out to us at 1-888-673-6134 or care@dentaldepartures.com, and we will be delighted to set everything up for you again! Warm regards, Dental Departures Team

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