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Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

Trusted Customer

Feefo Verified

3 years ago

Excellent service.

Grande Digital

Dawes Doors

3 years ago

Good evening sir -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Babs

Feefo Verified

3 years ago

What Babs said about Dawes Doors:

Great service!

Prompt, efficient service. I was informed of the cost before proceeding. Polite workman.

Russel McCreesh’s

Feefo Verified

Billingham

3 years ago

What Russel McCreesh’s said about Dawes Doors:

Excellent, friendly service. Very prompt

Arrived at the house within 30mins of reporting the problem. Agreed a price and completed the repair there and then. Excellent.

Grande Digital

Dawes Doors

3 years ago

Good morning Mr McCreesh -- Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Barrie

Feefo Verified

3 years ago

What Barrie said about Dawes Doors:

Very quick to respond and even quicker to carry out repairs

Grande Digital

Dawes Doors

3 years ago

Good morning Barrie -- We aim to please our customers every time so pleased we were able to meet your expectations. Excellent feedback for the technician who visited and that everything was sorted in a swift and timely manner. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Excellent job

The work completed was excellent and the engineer was very efficient and thorough in complying the job 5 star’s

Grande Digital

Dawes Doors

3 years ago

Good morning sir -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for you sharing your experience after our recent visit and the work completed was to your complete satisfaction. Have a good day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Excellent Service.

Fitters on time. Very polite and understanding. Quick and efficient fitting. Very tidy. A job well done.

Grande Digital

Dawes Doors

3 years ago

Good morning sir -- Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

REX

Feefo Verified

Blandford

3 years ago

What REX said about Dawes Doors:

quick, efficient, took 20 mins, but I think very expensive

They came as promised on the same day, they looked and quoted, they had said when I rang them that they were competitive with their pricing, I wanted the door fixed, so let them mend it, their...

Grande Digital

Dawes Doors

3 years ago

Good morning Rex -- Thank you for sharing your experience after our recent visit. Great to hear that the technician arrived on the scheduled day and he was pleasant and resolved the problem in a timely manner. We always advise on costs involved before work is carried out. Please keep your guarantee safe in case you need to contact us for any future repairs which will be covered during that period. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

jim

Feefo Verified

3 years ago

What jim said about Dawes Doors:

Good response. Good service. Good price. Good way to do business

I contacted them late on Thursday when my automatic door opener had some trouble. The engineer could come next day. he did and we found it had failed and broken. He was able to fit a new one right...

Grande Digital

Dawes Doors

3 years ago

Good morning Jim -- What a wonderful review. It's really appreciated that you took the time to write a review after the technicians visit. We are delighted we were able to meet your expectations and the problem was resolved in a timely manner. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Appalling service, incompetence and, in truth, half expected.

Appt booked Online for 0800-1200 Wed 29 Jun requiring me to stay at home. One engineer rang me at 1000 to say he would be here in 20 mins. Another engineer rang a minute later and enquired re...

Grande Digital

Dawes Doors

3 years ago

Good morning sir -- Your feedback will be shared with the management team regarding your experience. We pride our service on communications as we never want customers to be left in to wait for our visit. This does sound a very rare instance - we will add to this reply when we have investigated further what happened. We hope you manage to get the problem resolved in the mean time. Have a good day. Kind Regards, The Dawes Doors Team

Trusted Customer

3 years ago

Thank you, I would appreciate knowing how something so simple was managed so badly, especially by the 1st engineer who clearly failed to turn up given it was a minimal period of just 20mins!? Given my inconvenience and wasted morning, perhaps an offer of a 'free gratis' visit/routine service may have been a good will gesture and customer service. Otherwise, outcome of your investigation is awaited. Regards

Trusted Customer

Feefo Verified

3 years ago

They communicated well kept in touch for the next day's appointment and the engineer Jordan showed excellent workmanship.

Grande Digital

Dawes Doors

3 years ago

Good morning sir -- We aim to please our customers every time so pleased we were able to Emet your expectations. Excellent feedback for the technician who visited. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

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