Our garage door got stuck at about midday. Turns out in 12 years we never had it serviced. Dawes Doors had fixed it by late afternoon the same day!
Grande Digital
Dawes Doors
3 years ago
Good morning --
We are so pleased we were able to meet your expectations and the problem got resolved on the same day. It's really appreciated that you took the time to write a review after the technicians visit.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
Brilliant servicE and excellent workmanship at a truly competitive price
Having made an online appointment request late evening I was pleasantly amazed not only to be contacted the following morning to be be informed he engineer was on his way. Truly a first rate service...
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Grande Digital
Dawes Doors
3 years ago
Good morning --
What a wonderful review. Great that you made an online appointment and we responded in a speedy and timely manner which meant the technician was with you the next day. Such feedback really does help us ensure we retain the professional level of service to all our valued customers.
Have a good day and thanks again.
Kind Regards,
The Dawes Doors Team
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RO
RODGER
Feefo Verified
Godmanchester
3 years ago
What RODGER said about Dawes Doors:
Rapid Response!
First class service . Rob the engineer fixed the garage door and it glides up and down now with minimal effort.
Grande Digital
Dawes Doors
3 years ago
Good morning Rodger --
First class service is exactly what we aim for every single day to all of our valued customers, so great to hear your garage door is now back in full working order. We are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Thank you so much for taking the time to write a review, have a great day.
Kind Regards,
The Dawes Doors Team
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Dave
Feefo Verified
3 years ago
What Dave said about Dawes Doors:
Rapid response
Visited really quickly, completed the job after authorising it the same day too. Amazing. Would defiantly recommend
Grande Digital
Dawes Doors
3 years ago
Good morning Dave --
We aim to please our customers every time so delighted we were able to meet your expectations. Excellent feedback for the technician who visited, so thank you on his behalf.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
Couldn’t provide a replacement remote control
Service was ok but you were unable to sort out the problem with the remote control.
Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Great to hear that the service received was good, however, unfortunately, the remote controls come as part of a kit with the electric motor so we are unable to provide the remote controls on their own. You should be able to find the part online. Thank you for considering, we hope you manage to resolve the issue.
Have a good weekend.
Kind Regards,
The Dawes Doors Team
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Dan
Feefo Verified
3 years ago
What Dan said about Dawes Doors:
Assessment of existing door and gave free advice
Grande Digital
Dawes Doors
3 years ago
Good morning Dan --
Thank you for the five star review after our recent visit. Your comments will go back to the management team who will in turn share with the technician. Excellent feedback that he made a good assessment and offered advise for your garage door.
Have a great day and weekend.
Kind Regards,
The Dawes Doors Team
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Neil
Feefo Verified
3 years ago
What Neil said about Dawes Doors:
Excellent service
Excellent same day service. Paul did a great job at a fair price. I highly recommend them
Grande Digital
Dawes Doors
3 years ago
Good morning Neil --
We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door. Thank you also for the feedback o price and obviously goes without saying we would be delighted to assist anyone you recommend.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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PAULINE
Feefo Verified
Bishops Waltham
3 years ago
What PAULINE said about Dawes Doors:
Recommended
Very quick and efficient service
Grande Digital
Dawes Doors
3 years ago
Good morning Pauline --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner.
It's really appreciated that you took the time to write a review after the technicians visit.
Enjoy your weekend and thanks again.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
Not happy
Booked in for two dates to view repair to garage door on third occasion arrived to be told won’t touch it. No urgency was given to the call engineer was very homest
Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Apologies it took three attempts to make the visit. We will investigate further as to why we were unable to service / repair your garage door. Thank you for the comment that the technician was honest.
Have a good day and sorry again we were unable to assist on this occasion.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Having consulted with the technician, the roller door was of an inferior quality that we would not feel comfortable putting a warranty too.
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Trusted Customer
Feefo Verified
3 years ago
Great service
Very efficient service rang up at 8 am door repaired by 4 pm
Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Fantastic to hear that your garage door was repaired the same day of your initial enquiry. We are really grateful for taking the time to write a review and share your recent experience after our visit.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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