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Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

Robert

Feefo Verified

3 years ago

What Robert said about Dawes Doors:

Expensive.

Expensive. The call out fee should be made clear in advance. The service was minimal. I will not use again.

Grande Digital

Dawes Doors

3 years ago

Good afternoon Robert -- We are sorry to hear of your recent experience. Your comments will be shared immediately with our management team who will look into this further. When more information is established we will add details to this reply. Kind Regards The Dawes Doors Team

Feefo Verified

3 years ago

What MR said about Dawes Doors:

Fast efficient repair

Very good service, engineer got on with job, took no time at all, when I asked him what he had, there was no hesitation in explaining what had caused it and how he had corrected it, adding how to...

Grande Digital

Dawes Doors

3 years ago

Good afternoon sir -- We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

3 years ago

Thought your response was fast and your engineer efficient, polite and a knowledgeable, a very good service.

Trusted Customer

Feefo Verified

3 years ago

Quick, efficient, friendly and professional

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

HEATHER

Feefo Verified

Redditch

3 years ago

What HEATHER said about Dawes Doors:

Great professional service, recommend

Called on Friday in desperate need to get the door fixed, Tim arrived bang on time on Saturday and got us all sorted in no time at all. He's a lovely guy who really knows his stuff so we felt like...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Heather -- Thank you so much for taking the time to write a review - we are delighted to hear that you were satisfied with the service from the technician who visited your property on Saturday - your fantastic comments and feedback will be shared with the team. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Enginer was great,service was quick,but the price quote from there head office was to high,started at £154, then 120,then 90, I offered 70.head office said no,then came bk 10 mins later saying 80.it...

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Great to hear the service received by the technician who made the visit to your property was to your satisfaction and in a timely manner. It is never our intention to barter for the work, we offer a free no obligation survey. We would have simply discounted the work and completed at cost to assist you while the technician was in attendance. Kind Regards, The Dawes Doors Team

Ken

Feefo Verified

Bishop Aucland

3 years ago

What Ken said about Dawes Doors:

Took initiative to re-arrange date for available engineer sooner than originally booked. Technician knowledgeable

Grande Digital

Dawes Doors

3 years ago

Good afternoon Ken -- Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Feefo Verified

3 years ago

What mr said about Dawes Doors:

Excellent

Knowledgeable and efficient

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Excellent to hear of the knowledgeable and efficient service received by the technician. We really appreciate the time taken to share your experience and of course the five stars! Enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Disappointed in Cost

Far too expensive for one hour’s labour and no parts.

Grande Digital

Dawes Doors

3 years ago

Good afternoon sir -- Your comments will be shared with our management team. Obviously like with all jobs we offer a free survey with no obligation before any work is carried out - so always the customers decision. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Bill

Feefo Verified

3 years ago

What Bill said about Dawes Doors:

Garage door broken and repaired within 24 hours. Thank you Dawes.

Five stars, more if it was possible. Garage door broken at 5pm Wednesday. Booked a survey with view to repair on line overnight. Survey carried out at 11am Thursday and price agreed. Full service and...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Bill -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner. It's really appreciated that you took the time to write a review after the technicians visit. Your comments will be shared with the team. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

sarah

Feefo Verified

Devon

3 years ago

What sarah said about Dawes Doors:

Prompt call out - came following day. BUT only interested in selling us an entire new door set up for £3000+ the following day I had a quote to repair the minor problem for £168. so we chose that..

Grande Digital

Dawes Doors

3 years ago

Good afternoon Sarah -- Great to hear the call out was prompt with the technician who visited your property. Having now consulted the technician - unfortunately we were not comfortable putting a guarantee on the work with a repair so two quotes were advised - the most expensive of the two being a roller door. Obviously good to hear that you managed to get the work done elsewhere but we just could not take ownership of your door should anything happen in the future. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

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