How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

Trusted Customer

Feefo Verified

3 years ago

Excellent service

Excellent service very quick repair, engineer very nice and helpful

Grande Digital

Dawes Doors

3 years ago

Good morning -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for you sharing your experience after our recent visit and the work completed by the technician was to your complete satisfaction. Have a good day. Kind Regards, The Dawes Doors Team

NORA

Feefo Verified

3 years ago

What NORA said about Dawes Doors:

Hidden cost - BE AWARE!

Still struggling to justify the £38 diagnostic charge I've been asked to pay (no work has been carried out!). It was a very expensive 5 minutes of the engineer's time! Make sure you ask about hidden...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Nora -- We have investigated this further with our service team and the technician who visited your home. There is a diagnostic charge for the time spent looking at the door to see if there was an issue, after opening and closing the door several times there was no fault found, however, we have to cover our time spent, so no hidden costs as suggested, any customer is more than welcome to check this with the technician before they commence any work. Kind Regards, The Dawes Doors Team

Mrs

Feefo Verified

3 years ago

What Mrs said about Dawes Doors:

Absolutely fantastic service so prompt so informative so understanding def recommend to others when in need .the office vwas also excellent thank you so much

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Thank you so much for the five star review and your excellent feedback for the team. We appreciate your comments and kind words, enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

natalie

Feefo Verified

wallsend

3 years ago

What natalie said about Dawes Doors:

same day help

needed an emergency repair, came out that day and quickly got the job done quickly

Grande Digital

Dawes Doors

3 years ago

Good afternoon Natalie -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for you sharing your experience after our recent visit and the work completed was to your complete satisfaction considering an emergency. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

👍👍👍👍👍

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- It was our absolute pleasure to serve you, thank you for giving us the opportunity and without mentioning the five stars and five thumbs up. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Sue

Feefo Verified

Hinckley

3 years ago

What Sue said about Dawes Doors:

Fantastic service, arrived on time, dealt with issue on door very quickly. Ashley very polite and helpful. Definitely recommend

Grande Digital

Dawes Doors

3 years ago

Good morning Sue -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for you sharing your experience after our recent visit and the work completed was to your complete satisfaction. Your kind words for Ashley the technician will soon be forwarded on to him, so thank you on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Ibrahim

Feefo Verified

Exeter

3 years ago

What Ibrahim said about Dawes Doors:

Great service all through

Prompt response, friendly and efficient service

Grande Digital

Dawes Doors

3 years ago

Good morning Ibrahim -- Thats really good to hear of our prompt and efficient service. We are delighted the work completed was to your satisfaction. Have a lovely day and thanks again. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Very satisfied customer

Very efficient. The fitter provided an assessment, said what he was going to do and did it . Friendly and personable. Payment was made with a card machine. I would recommend the company to others...

Grande Digital

Dawes Doors

3 years ago

Good morning sir -- We aim to please our customers every time so pleased we were able to meet your expectations. Kind words also for the technician who visited, he will soon hear about your positive feedback. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Margaret

Feefo Verified

Camberley

3 years ago

What Margaret said about Dawes Doors:

Wonderful service, reliable and so efficient and courteous BRILLIANT

I telephoned in the morning and Barry arrived a little while later, he was so efficient and courteous and did a marvellous job of replacing both large springs on the electric garage door. I would...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Margaret -- Thank you for the five star review after our recent visit. Your comments will be shared with the technician who served you. It would also be our pleasure to assist anyone you recommend. Enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

Margaret

3 years ago

You are more than welcome a brilliant company with extremely good staff thank you

Trusted Customer

Feefo Verified

3 years ago

Most companies don’t say that the charge for reprogramming 2 garage remotes would be payable in full even if the attempt didn’t work. The conversations with the office did not fill me with...

Grande Digital

Dawes Doors

3 years ago

Good morning -- Great to hear the technician who served you was helpful. Dawes Doors is simply our trading as name, apologies for any confusion. Your comments will be shared with our management team and we can look into this for you. We want every customer to feel 100% happy with the advise and help received, so if there is anything we can assist with further, please do not hesitate to contact the team, we have dedicated staff members who can put your mind at rest. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo