Merchant Logo

Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

16,604

1,382

652

406

962

20,006

ratings over the past year

Displaying all 275,940 reviews
AN
Andrew
10 months ago
Date of purchase: 09/09/2024
What Andrew said about Charles Tyrwhitt:
Great Shirts
The fabric is great, especially no-iron. Contrasting fabric is also terrific. I'm struggling a little with the fit, but the customer service reps are really interested in making you happy, so that...

Read all
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 09/30/2024
Well dress man
They're of high quality product
0
Share
Trusted Customer
10 months ago
Date of purchase: 09/26/2024
Best products ever. Highly recommend!
Service is always prompt and excellent. I’ve been buying from them for a year now and the product is always top quality.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 10/08/2024
Great shirts
Very courteous and responsive staff
Product reviews

0
Share
CH
Cynthia Hayes
New Orleans
10 months ago
Date of purchase: 09/11/2024
What Cynthia Hayes said about Charles Tyrwhitt:
Handsome 3/4 zip
Very professional and efficient. Easy to navigate website, great value and price, classy look. Well made. Material is soft and rich.
0
Share
RK
Reverend John Kelly
Navarre Florida
10 months ago
Date of purchase: 10/01/2024
What Reverend John Kelly said about Charles Tyrwhitt:
As always, the service is impeccable, and the quality of the product is outstanding.
0
Share
Trusted Customer
10 months ago
Date of purchase: 09/30/2024
Not great quality
Used to be great shirts at great price; unfortunately quality is not the same and is closer now to very regular and “cheap” shirts.
Merchant Logo
Martin
Charles Tyrwhitt
10 months ago
We're sorry to hear that you feel our shirts aren't meeting your expectations. Please know that we remain committed to the same high-quality construction and trusted manufacturers we've always used. When we make improvements to our fabrics, it's only with the goal of enhancing your experience. As we continuously strive to improve our products, we would greatly appreciate any insights you can provide on how we can enhance these specific items. We're confident in the quality of our products, but if you're not satisfied, our 6-month guarantee is here to ensure you're completely happy with your purchase.
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 10/17/2024
Ahh
Attitude
Merchant Logo
Martin
Charles Tyrwhitt
9 months ago
Thank you for your patience. We've contacted the Store Manager about your comments and they've left the following response: Dear Customer, I wanted to reach out in regards to your most recent experience at the store. Our sincere apologies for the experience you had. This is not typical as we strive to make every one a fantastic one and with you we missed the mark. I would love to welcome you back in and I can personally work with you on getting all that you need. Once again, we apologize for the experience in the store and hope you take me up on the offer of coming back in. Regards, Gene Russo
0
Share
MC
Mr R S Crain
Houston, TX
10 months ago
Date of purchase: 09/29/2024
What Mr R S Crain said about Charles Tyrwhitt:
Good Quality / Value Travel Bag
Easy ordering. Reasonable delivery time. Nice customer rewards from time to time.
Product reviews

0
Share
MB
Mr James Bemis
10 months ago
Date of purchase: 09/30/2024
What Mr James Bemis said about Charles Tyrwhitt:
Great sweater and service.
Everything went well from online shopping to delivery of a great product. The Merino 1/4 zip is beautiful and most comfortable.
0
Share
About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
Read all
Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.