Men's Charles Tyrwhitt Button-Down Collar Non-Iron Stripe Oxford Dress Shirt - Cobalt Blue Single Cuff Size Small Cotton

Dear Mr Murphy Thank you for your feedback here on our Lilac Purple Button-Down Collar Non-Iron Stripe Oxford Shirt. We're sorry to see that this lovely shirt did not fare too well after its first wash! We understand this can be frustrating and concerning. The Oxford weave is quite a thick and heavy weave, so may well be a little more resistant at first. One good trick is to pop the shirt in the dryer on a low heat, short spin - the non-iron properties within the cotton react to heat primarily, so this can bring them to life and see those pesky creases disappear. Best regards Charles Tyrwhitt

Thank you for taking the time to leave a review,. We're sorry to hear that your experience with our Lilac Purple Button-Down Collar Non-Iron Stripe Oxford Shirt didn't meet your expectations. We understand that you're disappointed and we take your feedback very seriously. We're constantly working to improve our products and services, and your input is invaluable to us. We'll be sure to pass your comments along to our Products Team so that we can make the necessary improvements and ensure that our products are always the best they can possibly be. In the meantime, you are 100% covered by our 6-month guarantee, should you wish to return the item to us. Best regards Charles Tyrwhitt

Thank you for your feedback and of course, we're sorry to hear that you feel the quality of our Non-Iron products does not match that of other brands. We take pride in the quality of our products and are committed to providing our customers with the best possible experience. We will pass your feedback on to our Products Team so that we can continue to improve our products. In the meantime, popping the shirt into the dryer can help with the non-iron aspect of the shirts, as the additional heat activates this. Should you still not be 100% happy with your new shirt however, you can return it to us under our guarantee. Regards Charles Tyrwhitt