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CruiseKings Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cruisekings | Feefo

Displaying all 2,845 reviews

Mr Workman

7 years ago

Date of purchase: 04/09/2018

What Mr Workman said about CruiseKings:

Booking was so easy and stress free

Booking was so easy and stress free all done on the phone the paperwork was here in 2 days

Elaine

CruiseKings

7 years ago

Dear Mr Workman, thank you for your comments. I am delighted that you are happy with our service. Have a great holiday.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 04/19/2018

I was given advice to check onboard regarding future cruise deposit prior to our departure. We were given a further discount when we returned from Cruise Kings as we asked for them to be our travel...

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Elaine

CruiseKings

7 years ago

Thank you for your feedback and for choosing us to deal with your on board booking. We will always try and give you the best price and the best discount that we can on every cruise.

Elaine Graham

Customer Experience Manager

See full customer review

Mrs Galaway

Upperlands Maghera

7 years ago

Date of purchase: 04/09/2018

What Mrs Galaway said about CruiseKings:

Helpful as usual

Have used them before and as usual they were very helpful in assisting us in picking our holiday

Elaine

CruiseKings

7 years ago

Dear Mrs Galaway, thank you for booking with us again and for leaving a such a positive review.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 04/16/2018

Great customer service

Perfect experience from start to finish

Elaine

CruiseKings

7 years ago

Thank you for letting us know that you had such a great experience booking with us. Enjoy your holiday.

Elaine Graham

Customer Experience Manager

See full customer review

Mr Wilson

bath

7 years ago

Date of purchase: 04/10/2018

What Mr Wilson said about CruiseKings:

still providing an excellent service.

Been booking with this company over 20 years , would not book anything with them if service was poor. preferred it when it was semple travel only because angela was my personnal agent

Elaine

CruiseKings

7 years ago

Dear Mr Wilson, thank you for taking the time to give us your feedback. I am delighted that you are still happy with our service even though you no longer book with Angela. Your 20 years of loyalty are very much appreciated and we hope that we can offer you the same great service for the next 20 years.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 04/27/2018

They dealt with all sections of my booking in a professional and prompt way and provided all information that was required quickly mainly by e-mail or telephone as necessary I have no adverse...

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Elaine

CruiseKings

7 years ago

Thank you for your review. We do have a reputation for our professionalism and efficiency and I am glad to note that Joanna provided you with the service expected.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 05/05/2018

Excellent service beyond normal expectations

Elaine

CruiseKings

7 years ago

Thank you for your kind review. We do pride ourselves on our service and I am glad that we exceeded your expectations.

Elaine Graham

Customer Experience Manager

See full customer review

Mr Mumford

Grays Essex

7 years ago

Date of purchase: 04/22/2018

What Mr Mumford said about CruiseKings:

From start to finish I couldn’t have wished for a better rep. Nothing was to much and the final cost of my holiday was brilliant.

Elaine

CruiseKings

7 years ago

Dear Mr Mumford, thank you for taking the time to let us know that you enjoyed Nicola's service. Great to know that we remain competative on price too. Have a lovely holiday.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 05/02/2018

they were very helpful

Elaine

CruiseKings

7 years ago

Thank you for taking the time to let us have your comments.

Elaine Graham

Customer Experience Manager

See full customer review

Mr Finch

Dunfermline

7 years ago

Date of purchase: 05/03/2018

What Mr Finch said about CruiseKings:

Great cruise Travel Agent

First rate. The agent was very knowledgable and quickly sorted out our booking. He went to a lot of trouble to assist us in identifying the extent of the restricted view from our balcony. As it...

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Elaine

CruiseKings

7 years ago

Dear Mr Finch, thank you so much for taking the trouble to give us your feedback. I am glad that you like our service and I will be sure to let Scott read your comments. Enjoy your upgrade and your cruise.

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About CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 197 8050

35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom