How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Creditplus Reviews | Customer Service Reviews for https://www.feefo.com/reviews/creditplus | Feefo

Displaying all 219 reviews

Trusted Customer

7 years ago

Date of purchase: 01/23/2018

Exceptional Service and standards

Can't fault the service I have received from when I first started dealing with credit plus. Will continue to do so

Digital Marketing

Creditplus

7 years ago

Hi Robert,

Thank you for taking the time to leave this review.

We are glad to hear you have had such a great service from the team at Creditplus

We will look forward to working with you again in the future.

Many Thanks,

Claire,

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 01/15/2018

What Trusted Customer said about Creditplus:

Fab service all round

Prompt response with curtesy and respect. Found cars that I would be interested in and could choose repayment level with no hard sell. Great all round service including delivery.

Digital Marketing

Creditplus

7 years ago

Hi Jane,

Thanks for taking the time to review your experience with Creditplus.

We're happy to hear that you've received such a great service during your car finance journey.

We hope you enjoy your new car and look forward to working with you again in the future!

Mary

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 01/20/2018

Luke, Angela, Nigel and the delivery team have all shown such curteousness.

From the start, Luke Moore has been very helpful in obtaining a car that is just right for me and he made the whole process smooth and easy. Thank you to Angela, Nigel and the delivery team too, for...

Read all

Digital Marketing

Creditplus

7 years ago

Hi Carol,

Thanks for taking the time to review your experience with us.

It's great to hear that the team at Creditplus managed to provide you with such a smooth, easy and friendly car buying experience. We're sure Luke, Angela, Nigel and the whole team will be happy to hear your kind words.

Many thanks,

Mary

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 01/20/2018

Absolutely amazing to deal with

Sam Lewis was brilliant and work very hard finding the best deal for me. I highly recommend. Thanks Sam.

Digital Marketing

Creditplus

7 years ago

Hi Darren,

Thanks for your review and for recommending Crediplus.

We're happy to hear that you've had such a great experience during your car finance journey and we'll make sure to pass on your very kind words to Sam!

Many thanks,

Mary,

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

Derbyshire

7 years ago

Date of purchase: 01/22/2018

What Trusted Customer said about Creditplus:

Helpful, friendly staff ,

Digital Marketing

Creditplus

7 years ago

Hi Barbara,

Thanks for your review and kind words.

We're happy to hear that you were pleased with the service you've received from our helpful, friendly staff.

Many thanks,

Claire

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

Norwich

7 years ago

Date of purchase: 01/26/2018

What Trusted Customer said about Creditplus:

great service

What a smooth process from start to finish, Madeleine my advisor was very helpful and quick to answer any questions i had.

Digital Marketing

Creditplus

7 years ago

Hi Sarah,

Thanks for your review.

We're so pleased to hear that you've had such a smooth experience during your car finance journey with Creditplus. We're sure Madelaine will be happy to hear your kind words!

We hope you have a great time with your new car!

Many thanks,

Mary

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 12/27/2017

Very professional

Digital Marketing

Creditplus

7 years ago

Hi Lee,

Thanks for taking the time to leave a review.

Providing a professional service to all our customers is a priority to us, so it's always a pleasure to hear from a happy customer.

We hope you enjoy your new car!

Many thanks,

Claire

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 01/02/2018

What Trusted Customer said about Creditplus:

Very professional, efficient and high standards services

Creditplus, seems to be one of the best companies in the country. They well knew what I need and looked after me very well. They didn’t let me wait too long. They tried to sort everything out in a...

Read all

Digital Marketing

Creditplus

7 years ago

Hi Walid,

Thanks for your review and kind words.

We're happy to hear that you've had such a great experience during your car finance journey with Creditplus, as providing the highest standard of service to our customers is always our number one priority.

Many thanks,

Claire

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 12/27/2017

Great service end to end. Gave us a good deal on new car, delivered within 7 days, zero hassle.

Digital Marketing

Creditplus

7 years ago

Hi Yohan,

Thanks for your review.

It's a pleasure to hear that we were able to deliver a good, hassle-free and quick service during your car finance journey!

We hope you enjoy your new car!

Many thanks,

Sam

Creditplus Customer Satisfaction Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 12/21/2017

Initially the communication broke down, and I had to wait longer than expected for the credit to be organised. Eventually however, they brought everything together, and recovered the situation.

Digital Marketing

Creditplus

7 years ago

Hi Eric,

We're sorry to hear about the less than positive aspects of your experience, but are pleased to hear that the team at Creditplus managed to sort out all your issues in the end. Please rest assured that we always use our customers' feedback to review and improve our processes, whenever needed.

We hope you enjoy your new car.

Many thanks,

Sam

Creditplus Customer Satisfaction Team

See full customer review

Not received a review invite?

About Creditplus

We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.

Read all

01202 684 898

Waterloo House, Fleets Corner, Nuffield Road, Poole, Dorset, BH17 0HL, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo