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Car buying made simple.

Service
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ratings over the past year

Creditplus is no longer an active Feefo customer
Displaying all 219 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 11/08/2017
What Trusted Customer said about Creditplus:
Great friendly service, good knowledgeable staff.
Really good service. Matt Rose was my main contact to start with. He was very informative and helpful. He got my application sorted within the day. David also was brilliant and helped me finalise...

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Creditplus
7 years ago
Hi Matthew, 

Thanks for your review.

It's a pleasure to hear from such a happy customer! Providing a personable and effective service to our customers is always a priority to us.

We'll make sure to pass on your kind words to Matt and David and hope you enjoy your new car!

Thanks for recommending Creditplus!

Sam
Creditplus Customer Satisfaction Team
TC
Trusted Customer
7 years ago
Date of purchase: 03/11/2017
What Trusted Customer said about Creditplus:
Poor customer service, told different things from different advisors, shifted blame on others etc.
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Creditplus
7 years ago
Hi Latisha, 

We're sorry to hear of your experience. Your review has been passed on to the appropriate team and any action will be taken, if required.

Please rest assured that we use feedback such as yours to review and improve our processes, as it is always our goal to provide the best possible customer experience.

We hope you're now enjoying your car, but please allow us the opportunity to speak to you directly and see if we can help you further at this point. You can contact your customer advisor directly or, if you prefer, a customer manager who will be happy to help.

Thanks for taking the time to leave a review.

Claire
Creditplus Customer Satisfaction Team
TC
Trusted Customer
7 years ago
Date of purchase: 10/30/2017
What Trusted Customer said about Creditplus:
Very helpful professional service
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Creditplus
7 years ago
Hi Michael, 

Thanks for taking the time to leave this review.

We're so happy to hear that you've received a helpful and professional service during your car finance journey.

Many thanks, 

Mary
Creditplus Satisfaction Team
TC
Trusted Customer
7 years ago
Date of purchase: 10/26/2017
What Trusted Customer said about Creditplus:
Very helpful
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Creditplus
7 years ago
Hi Brian, 

Thanks for your review.

We're pleased to hear that you've received such a helpful service from Creditplus.

Hope you enjoy your new car!

Many thanks,

Sam
Creditplus Satisfaction Team
TC
Trusted Customer
7 years ago
Date of purchase: 10/29/2017
What Trusted Customer said about Creditplus:
5 star
I would advise anyone to use credit plus, the staff are very easy to talk to and made things run smoothly for me, having never done anything like this before. Id like to thank Chloe and everyone...

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Creditplus
7 years ago
Hi Gemma, 

Thanks for your lovely review.

It's great to receive feedback from such a happy customer! We'll make sure to pass on your kind words to Chloe.

Thanks for recommending Creditplus and we hope you enjoy your new car!

Claire
Creditplus Satisfaction Team
TC
Trusted Customer
Girvan
7 years ago
Date of purchase: 10/23/2017
What Trusted Customer said about Creditplus:
They helped me from start to finish an exellent service
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Creditplus
7 years ago
Hi Clive, 

Thanks for taking the time to leave a review.

We're happy to hear that you've received an excellent service during your car finance journey with Creditplus. We always aim to provide the best possible experience to all our customers.

Many thanks,

Claire
Creditplus Satisfaction Team
TC
Trusted Customer
Pontypridd
7 years ago
Date of purchase: 10/27/2017
What Trusted Customer said about Creditplus:
Really good service
My adviser was awesome always at the end of the phone wen needed from start finish and helped found the best deal highly recommended
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Creditplus
7 years ago
Hi Kevin, 

Thanks for leaving a review.

We're so happy to hear that you had such an awesome experience with Creditplus!

Thanks for recommending us. :)

Sam
Creditplus Satisfaction Team
TC
Trusted Customer
7 years ago
Date of purchase: 10/31/2017
What Trusted Customer said about Creditplus:
Highly recommended
Fantastic service. Lovely friendly staff that are efficient and professional. I would definitely use their services again and would highly recommend them.
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Creditplus
7 years ago
Hi Amanda, 

Thanks for your review.

It's always great to receive feedback from such a happy customer! 

Thanks for recommending Creditplus and we hope you enjoy your new car. :)

Sam
Creditplus Satisfaction Team
TC
Trusted Customer
7 years ago
Date of purchase: 10/24/2017
What Trusted Customer said about Creditplus:
Everything was fine except I was dissappointed not to receive the advertised APR 5.9% on Experian
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Digital Marketing
Creditplus
7 years ago
Hi Kevin, 

Thanks for taking the time to leave a review.

We're pleased to hear that you're happy with the overall service you've received from Creditplus. Rest assured that we use our customers' feedback to review and improve our processes, whenever needed.

Many thanks, 

Mary
Creditplus Satisfaction Team
About Creditplus
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
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Waterloo House, Fleets Corner, Nuffield Road, Poole, Dorset, BH17 0HL, United Kingdom
Why trust Feefo reviews?

About Creditplus
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.