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Cousins Furniture Reviews

https://www.cousinsfurniture.co.uk

Service

Product

ratings over the past year

Displaying all 4,380 reviews

Trusted Customer

7 years ago

Date of purchase: 07/24/2017

What Trusted Customer said about Cousins Furniture:

Ordered the furniture in July however,I was not contacted until September to advise that the wardrobe was damaged and was waiting for another. Had to call every couple of weeks until late October for...

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Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/20/2017

What Trusted Customer said about Cousins Furniture:

Excellent shopping experience

First clsss customer service in store as well as afterwards. Cannot fault the staff. Everyone was very helpful

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/27/2017

Would buy from again.

Product reviews

Trusted Customer

Straits Dudley

7 years ago

Date of purchase: 07/22/2017

What Trusted Customer said about Cousins Furniture:

Delivered on time and the furniture was what we expected.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/06/2017

Excellent service

Great product, sales person took time to explain quality and compare items within the store. Delivered on time and delivery personell excellent in giving expected delivery time. Handled sofas into...

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Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/25/2017

Usual top notch service...

A frequent customer over the course of 25 years, I have never been let down by Cousins. Their representatives always go the extra mile as far as satisfying their clients are concerned and our recent...

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Trusted Customer

7 years ago

Date of purchase: 07/20/2017

Very satisfied customer

We received good customer service and the item of furniture was ready for delivery just as they stated. It was delivered on time and with great efficiency. Would recommend

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/22/2017

Stylish & Luxurious

My friend recommend me and we end up with full furniture of our new dream home. price, style and what not

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/10/2017

Pleased with the service received right through from ordering the sofa to it being delivered.

Product reviews

Hannah Nielen-Groen

Cousins Furniture

7 years ago

Thank you for taking the time to leave us feedback. We do appreciate it.

We are sorry that you are unhappy with your sofa and can see that you have been in touch with our customer service department who will do everything they can to rectify the situation and we hope that you get many years of enjoyment from your sofa.

Once again, thank you for leaving us feedback.

Trusted Customer

7 years ago

Date of purchase: 07/05/2017

Customer service very good, afte sales service brillant

Product reviews

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About Cousins Furniture

Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.

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0121 665 2000

Manchester Street, Oldbury, West Midlands, B69 4HH, United Kingdom

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Cousins Furniture Reviews

1 x Chenin 2 door mirrored wardrobeMore reviews of this product (5)View product websiteGreat product once it was delivered and installed.

2 x Chenin 2 drawer bedside cabinetMore reviews of this product (3)View product websiteGreat product once it was delivered and installed

1 x Chenin 4 drawer wide chestMore reviews of this product (1)View product websiteGreat product once it was delivered and installed

1 x Denver 2 seater (double power recliners)More reviews of this product (1)View product websiteQuality. Quality. Quality. Cannot praise Parkernoll enough. Love my suite.

1 x Denver ChairMore reviews of this product (1)View product websiteSuper comfy. Just love the quality and design.

1 x Denver Power chairMore reviews of this product (2)View product websiteAbsolutely devine. Love it! Would recommend to everyone.

1 x Bismark Power chair (ultimate comfort)More reviews of this product (1)View product websiteThe chair is fine, works ok

1 x Special Order - Accessory AccessoryMore reviews of this product (7)View product websiteAgain excellent service and exactly what we expected

1 x Vale 2 seater sofaMore reviews of this product (1)View product websiteVery comfortable and as we expected

1 x Alberta 3 seater sofaMore reviews of this product (22)View product websiteExcellent product, received loads of compliments.

1 x Vale Power chairMore reviews of this product (1)View product websiteGood quality, and very comfortable

1 x Revolver Chaise sofa (rhf arm/lhf chaise) (2 pieces)More reviews of this product (3)View product websiteThis is the one everyone chasing LUV it

1 x Revolver ChairMore reviews of this product (4)View product websiteThis is the one everyone chasing luv it

1 x XJoplin 2 seater sofaMore reviews of this product (1)View product websiteVery unhappy with the quality of the product that we have received. The upholstery has not been done correctly and one of the cushions slopes inwards. For the cost of the sofa I feel that the quality...Read all

1 x Linara 2 seater sofaMore reviews of this product (1)View product websiteCustomer service very good and after sales sevice very good. Very pleased with sofa, but complained stitching not caught on right hand side, your furniture technician Steve came and stitched it...Read all

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