Bad salesman experience.
Not happy with customer service team before delivery.
Delivery date nowhere near originally discussed.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are unhappy with the service you received from our store and can only apologise for this.
Unfortunately, the delivery times for furniture are only estimates, not guarantees, as production times can vary, and can only apologise if there was a delay to your order.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Your range and selection of stock is excellent. Your staff are always helpful and informative.
The showroom offers views of furniture in 'room settings' - helping customers visual the effect of their...
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Product reviews
Date of purchase: 12/13/2016
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Well informed salesman who went out of his way to be helpful.
Furniture arrived when promised and delivery was efficient. Fitting was comprehensive and all waste material was removed.
We would...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Unfortunately, the delivery times for furniture are only estimates, not guarantees, as production times can vary, and can only apologise if there was a delay to your order.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.