Cousins Furniture is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Great product
Great overall service
Product reviews
Date of purchase: 01/14/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Bedroom furniture
One bed
One mattress
One mirror
Date of purchase: 01/21/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
Ordering our Sofa was made to be an great experience by the staff st Cousins.
The sales guy was very Knowledgeable about the products and did everything he could to make sure our order was exactly...
The order took far too long to be delivered and rather than using my mobile number to contact me the company continued to use my landline and would not leave messages.
When the item arrived it was...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that you are unhappy with the communication you received from Cousins. Having looked into your order we do not have your mobile number on file, which is why we would have called your landline number.
With regard to the missing piece please do not hesitate to contact our customer service department on 0121 665 2000 who will be happy to help rectify the issue.
Product reviews
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for your feedback, we do appreciate it.
We are sorry that you had some issues assembling your wardrobe and can only apologise for this.
With regard to the missing piece please do not hesitate to contact our customer service department on 0121 665 2000 who will be happy to help rectify the issue.
Date of purchase: 01/22/2017
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Trusted Customer
Feefo Verified
Solihull
9 years ago
What Trusted Customer said about Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We are sorry that you are unhappy with the communication you received from Cousins. Having looked into your order we do not have your mobile number on file, which is why we would have called your landline number.