I had a very enjoyable experience on the Costsaver tour. The trip was well organized from start to finish, and everything ran smoothly. The itinerary allowed us to see many beautiful places while...
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Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that you had a very enjoyable experience and that the tour was well organised, running smoothly from start to finish.
It is also good to know that you appreciated the balance of the itinerary, with a mix of sightseeing, cultural experiences and free time to explore, and that meeting fellow travellers added to your overall enjoyment.
We are sorry to hear that the final hotel did not meet your expectations. Your comments are appreciated and will be shared with the relevant teams for review.
Thank you for your recommendation. We hope to welcome you on another Costsaver journey in the future.
I would give 5 stars for our tour guide and driver and all of the hotels and restaurants except for one hotel.. The guide and driver took great care of us. The only issue was I didn’t have a great...
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Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that the Travel Director and Coach Driver took great care of you throughout your journey, and that you enjoyed the included activities, hotel stays, and the flexibility within the schedule.
We are sorry to learn that your experience at the Galleria 10 Hotel in Bangkok did not meet expectations. We are glad our team was able to assist you at the time, and your comments will be shared with the relevant partners for review.
We also note your feedback regarding the pricing of some optional experiences. These comments are appreciated and will be taken into consideration as part of ongoing product review.
Thank you for choosing Costsaver for your first tour experience. We hope to welcome you on another journey in the future.
Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that you enjoyed the free time to explore at your own pace and appreciated the two night stays, which allowed for a more relaxed experience.
It is also good to know that you found the tour well planned and that the hotels met your expectations in terms of cleanliness and quality. We hope to welcome you on another Costsaver journey in the future.
I was treated professionally and courteously at all times. Everyone was pleasant and knowledgeable. The entire tour was well organized and a lot of fun!
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Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that you were treated professionally and courteously throughout, and that the Travel Director and Coach Driver helped make your Italian journey smooth, well organised and enjoyable.
It is also good to know that the itinerary allowed you to experience the culture, landscapes, and varied dining settings in a way that met your expectations and provided a deeper insight into Italy beyond a cruise experience.
We appreciate your kind comments and are glad you enjoyed travelling on a clean and comfortable coach. We hope to welcome you on another Costsaver journey in the future.
Both the main guide and driver where excellent - we all had a great time on the bus and off
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Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that both the Travel Director and Coach Driver provided excellent service and helped create an enjoyable experience both on and off the coach.
We appreciate your kind comments and hope to welcome you on another Costsaver journey in the future.
Driver Carly and Guide Chris provided professional, expert service. I truly enjoyed every minute of our carefully curated tous
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Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. We are pleased to hear that the Travel Director and Coach Driver provided professional and expert service, helping to deliver a well curated and enjoyable touring experience.
It is also good to know that you appreciated the central locations of your Edinburgh and Glasgow hotels, making it easy to access local restaurants and amenities.
We appreciate your kind comments and hope to welcome you on another Costsaver journey in the future.
Date of purchase: 05/23/2026
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Feefo Verified
4 months ago
Great tour director and guides
Product reviews
Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. It is great to hear that your Travel Director and local guides provided a strong and supportive experience throughout your journey.
We are pleased you found the hotels to be good overall. We also appreciate your comment regarding hotel locations and understand how being closer to shopping areas in major cities could enhance convenience and free time exploration. Your feedback will be shared with the relevant teams for review.
Thank you again for travelling with us, and we hope to welcome you on another Costsaver adventure in the future.
Tour Guide was in contact early to confirm some optional experiences, throughout the tour he was very informative.
Coach driver was fantastic
Product reviews
Kim Devereux
Costsaver
4 months ago
Thank you for travelling with Costsaver and for sharing your feedback. It is great to hear that you were able to see so much through the itinerary and that you found the coach comfortable and well maintained, with your Coach Driver helping to keep everything clean and running smoothly.
We are pleased your Travel Director was proactive in communicating optional experiences and provided informative support throughout the tour. We also appreciate your comments regarding hotel laundry facilities and meal choices on included dinners, and we understand how these aspects can impact comfort, particularly in hot weather.
Your feedback is valuable and will be shared with the relevant teams for review as we continue to refine our itineraries. Thank you again for travelling with us, and we hope to welcome you on another Costsaver adventure in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.