Costsaver Reviews

Thank you for travelling with Costsaver and for taking the time to share such detailed feedback. We are sorry to read that aspects of your tour did not meet your expectations. We regret that you felt your Travel Director could have provided more engaging guidance during the journey and that several of the Optional Experiences did not offer the value or experience you anticipated. Your comments regarding the unavailable Amalfi Coast excursion are also appreciated and will be shared with the relevant teams for review. We are equally sorry to read about the inconsistencies with your hotel experiences, particularly the room allocations, the issues with air conditioning, the service you received from some hotel staff, and the difficulties encountered at the Milan hotel. We understand how frustrating it must have been to experience delays on arrival and to be allocated multiple occupied or unsuitable rooms before finally being settled. Your feedback is invaluable, and we will ensure it is shared with our Operations, Product and Hotel Contracting teams as we continue to review and improve our tour experiences. Thank you again for taking the time to share your experience with us.

Thank you for choosing Costsaver for your travel experience.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you found your Coach Driver, Travel Director and Local Specialists to be knowledgeable and supportive throughout your journey. At the same time, we are sorry to read that the pace of the itinerary, the length of some coach journeys and the limited time in certain destinations did not meet your expectations. We also appreciate your comments regarding the coach seating and the size of some hotel rooms. Your feedback is valuable and will be shared with the relevant teams as we continue to review our itineraries and overall guest experience. Thank you again for sharing your thoughts with us.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the journey and found the itinerary so rewarding. It is especially encouraging to know that the Travel Director’s knowledge and engaging approach enhanced your experience, while the Coach Driver’s professionalism provided a sense of comfort and confidence throughout the trip. We appreciate your recommendation and hope to welcome you on another memorable adventure soon.

Thank you for choosing Costsaver for your travel experience.

Thank you for choosing Costsaver for your travel experience

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the itinerary, found the tour well organised, and appreciated the support provided by your Travel Director. We are, however, sorry to learn about your experience during the booking process and the air conditioning issues at some of the hotels. Your comments are valued and will help us continue to improve both our service and overall guest experience.

Thank you for sharing your experience. We are pleased to hear that you enjoyed the well-balanced itinerary, comfortable accommodation, and flexibility to personalise your trip with Optional Excursions. It is also wonderful to know that the guidance and organisation provided by the on-the-road team helped make your journey through Italy both enjoyable and informative. We appreciate your kind feedback and hope to welcome you on another adventure in the future.

Thank you for your feedback. We are pleased to hear that you enjoyed the trip and appreciated the organisation and guidance provided throughout your journey. Your kind comments are valued, and we hope to welcome you on another tour in the future.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the itinerary and found both the Travel Director and Coach Driver to be excellent. We also appreciate your comments regarding the hotel locations, air conditioning, pricing of Optional Excursions, and the pace of the itinerary. Your observations are valuable and will help us continue to refine and enhance our tours. We hope to welcome you on another journey in the future.