Our Costsaver trip was wonderful and *Personal information removed by Feefo*, our trip leader was knowledgeable about everywhere we traveled. Our driver, *Personal information removed by Feefo*, was...
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Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that your journey met your expectations and that the itinerary provided the Scandinavian highlights you were hoping to experience.
It is especially rewarding to know that the Travel Director's knowledge and the Coach Driver's professionalism contributed so positively to your trip, ensuring you travelled safely and comfortably throughout.
Thank you again for your kind words. We appreciate your feedback and hope to welcome you on another Costsaver journey in the future.
Worth the cost. Such a great experience not having to plan and worry about every detail. A great itinerary.
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Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share such detailed feedback.
We are pleased to read that you found your journey to be good value and enjoyed the convenience of travelling with a well planned itinerary. It is especially rewarding to know that the Travel Director's organisation, helpful advice and recommendations, together with the Coach Driver's professionalism and skill, contributed so positively to your experience.
We also appreciate your thoughtful comments regarding the itinerary, optional experiences and local guides, as well as your suggestions for additional time in certain destinations. Your detailed feedback about the hotels, particularly your concerns regarding comfort, dining and facilities at specific properties during the exceptional heat, will be shared with our Product team for review.
Thank you again for your balanced feedback and for sharing both the highlights and areas where improvements could be made. We appreciate your continued support and hope to welcome you on another journey in the future.
Costsaver delivered at an excellent standard of customer service from start to finish. We absolutely 💯 loved our experience on our recent tour, due for the most part by the excellent care of our...
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Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you enjoyed such a positive experience and that our team provided a high standard of service from start to finish. It is especially rewarding to know that the Travel Director's care, organisation and engaging approach, together with the Coach Driver's professionalism, made such a positive contribution to your journey.
It is also great to know that you enjoyed the fast-paced itinerary and the opportunity to experience so many destinations along the way.
Thank you again for your kind words. We appreciate your feedback and hope to welcome you on another journey in the future.
Tour Director Alexis was excellent, as was Ed our driver. They really cared about the group enjoying the trip.
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Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that the Travel Director and Coach Driver provided such caring and professional service, helping to make your journey an enjoyable one. We will be sure to share your kind comments with the relevant teams.
We also appreciate your feedback regarding the accommodation and hotel locations. It is good to know that you found each property clean and supported by helpful staff, and your comments will be shared as part of our ongoing review process.
Thank you again for your feedback, and we hope to welcome you on another Costsaver journey in the future.
It was excellent ! Serkan was attentive & so well prepared for each day ! Ian , our driver was super everyday . The guides in the different stops were super & the headphones a real big help ! ...
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Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you had an excellent journey. It is especially rewarding to know that the Travel Director's attentiveness and preparation, together with the Coach Driver's professionalism, contributed so positively to your experience. We are also pleased that you enjoyed the local guides and found the audio headsets helpful during your visits.
Thank you again for your kind words. We appreciate your feedback and hope to welcome you on another journey in the future.
Excellent service, punctuality, cordiality, and attentiveness from the team in charge.
Product reviews
Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you experienced excellent service throughout your journey and appreciated the punctuality, professionalism and attentiveness of the Travel Director and Coach Driver.
We also appreciate your comments regarding the optional experiences. While it is great to know that you enjoyed most of them, your feedback about the visit to the Telavåg Museum will be shared with our Product team for review as we continue to refine our itineraries.
Thank you again for your valuable feedback. We hope to welcome you on another Costsaver journey in the future.
Date of purchase: 06/26/2026
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Feefo Verified
2 months ago
the tour guide was not nice
Product reviews
Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are sorry to read that your experience with the Travel Director did not meet your expectations. We understand how important a welcoming and professional approach is in creating an enjoyable holiday, and we regret that this was not your experience.
Your comments will be shared with the relevant team for review, as feedback such as yours helps us continue to improve our guest experience.
Thank you again for bringing this to our attention.
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you found our team helpful throughout the booking process and that the Travel Director and Coach Driver provided such excellent care during your journey. It is rewarding to know that you felt well looked after from start to finish.
Thank you again for your kind words. We appreciate your feedback and hope to welcome you on another Costsaver journey in the future.
Tour director and bus driver were fabulous all the time
Hotel restaurant staff were sometimes less than helpful when I asked if food items in a buffet were gluten free (no labeling visible!) I even...
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Product reviews
Kim Devereux
Costsaver
2 months ago
Thank you for travelling with Costsaver and for taking the time to share such detailed feedback. We are pleased to read that your first European tour was an enjoyable experience and that you appreciated the itinerary, the history, the memorable sights and the value of the tour. It is especially encouraging to know that your Travel Director and Coach Driver made such a positive contribution through their knowledge, professionalism and care for the group.
We are sorry to read about your experience with the restaurant staff at some hotels regarding gluten free food options. Your comments about clearer food labelling and greater awareness of dietary requirements are appreciated and will be shared with our hotel partners for review. We also appreciate your observations regarding the limited food choices at some comfort stops and the size of a few hotel rooms.
Thank you again for your thoughtful feedback. It will help us continue to improve the experience we provide for our guests.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.