Our travel director, driver and local specialists were all very prompt. They kept us on schedule. They were also very knowledgeable about the various countries visited and the specifics of the tour...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that your Travel Director, Coach Driver and local specialists were punctual, well organised and knowledgeable throughout your journey. It is also great to know that the support provided helped you make the most of each destination.
We are especially pleased to read that appropriate arrangements were made to support your husband and ensure he was still able to enjoy the sights comfortably. Delivering a considerate and inclusive experience is very important to us.
Thank you again for your feedback, and we hope to welcome you on another Costsaver journey in the future.
The tour was excellent. Our Travel Director or guide *Personal information removed by Feefo* was great. Met a lot more people. I will be going on more of your tours. I recommend to people wanting...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you had such an enjoyable experience exploring the Iberian Peninsula and that you were able to meet many fellow travellers along the way. It is also great to know that your Travel Director and Coach Driver contributed positively to your journey and helped make it such a memorable trip.
We truly appreciate your recommendation and your kind comments regarding the value and organisation of the tour.
Thank you again for your feedback, and we look forward to welcoming you on another Costsaver journey in the future.
*Personal information removed by Feefo* and *Personal information removed by Feefo* or *Personal information removed by Feefo* not sure how to spell it, were absolutely amazing. They made our trip so...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that your Travel Director and Coach Driver made such a positive impact on your journey and helped make your experience both enjoyable and informative. It is also great to know that their kindness, care and professionalism helped make your trip feel so special.
Thank you again for your feedback, and we hope to welcome you on another Costsaver journey in the future.
*Personal information removed by Feefo* was amazing… knowledgeable, great sense of humour, well organized, helpful, sensitive to people’s physical/dietary limitations, communication via Whats app was...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that your Travel Director, Coach Driver and local specialists provided knowledgeable, professional and attentive support throughout your journey, and that you appreciated the clear communication and consideration shown during the trip. It is also great to know that the planned stops and free time helped make the longer travel days more manageable.
We are sorry to read about your concerns regarding your experience at the Frankfurt Airport hotel and the farewell dinner. We also regret the issue you experienced at the bar and understand how this would have affected your impression. Your comments are important and will be shared with the relevant teams for review.
Thank you again for your feedback, and we hope to welcome you on another Costsaver journey in the future.
We loved *Personal information removed by Feefo* and *Personal information removed by Feefo*! However, we didn't like the 2 small beds in the handicap room in Munich so wr asked for a regular room...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you had such a positive experience with your Travel Director and Coach Driver, and that you enjoyed the many interesting places visited throughout your journey. It is also great to know you appreciated the breakfast offerings and the overall itinerary.
We are sorry to read that the room configuration in Munich did not meet your expectations and understand your preference for a different setup on your return stay. We also appreciate your comments regarding hotel locations and convenience in relation to nearby amenities, and we will share this feedback with the relevant teams for review.
Thank you again for your feedback, and we hope to welcome you on another Costsaver journey in the future.
Our tour was very well organised and our Guide and Driver were amazing, our hotels were great except for one.
Would happily book a Costsaver tour again.
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Kim Devereux
Costsaver
10 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you found your tour to be well organised and that the Travel Director and Coach Driver contributed so positively to your experience. It is also encouraging to read that you enjoyed the itinerary, coach and the majority of the hotels provided.
We appreciate you mentioning that one hotel did not meet your expectations, and your feedback will be shared with the relevant teams as we continue to review our hotel selections.
Thank you for your kind recommendation. We hope to welcome you on another Costsaver tour in the future.
The informational presentation was phenomenal and our tour guide, *Personal information removed by Feefo* was the best! Our driver, *Personal information removed by Feefo* was an expert! The variety...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you enjoyed the variety and organisation of the trip and that the Travel Director and Coach Driver made such a positive impression through their knowledge and professionalism.
We are, however, sorry to read that the hotel selections did not meet your expectations. We understand your disappointment regarding the condition of some properties and the lack of amenities, particularly during very warm weather. Your comments are valuable and will be shared with the relevant teams for review.
Thank you again for your feedback. We are pleased that, despite these concerns, you had an enjoyable overall experience and we hope to welcome you on another Costsaver journey in the future.
Cost saver is the most fabulous tour company. I have used this company for years. The hotels are excellent, the drivers are excellent, the tour guides are excellent. the tour experience is...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you had such an enjoyable experience exploring Japan and that you found the itinerary, accommodation and overall tour experience to be of a high standard. It is also great to know that your Travel Director and Coach Driver contributed positively to your journey and helped make your time in Japan so memorable.
We truly appreciate your continued support and are pleased to know you are already considering your next adventure with us.
Thank you again for your feedback, and we look forward to welcoming you on another Costsaver journey in the future.
The best tour director I have ever seen (*Personal information removed by Feefo* ) and great driver!!!👍🙏🏻🙏🏻🙏🏻
But about hotels and food that they offer I wasn’t happy at all! About the hotels...
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Kim Devereux
Costsaver
11 days ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are pleased to read that you had such a positive experience with your Travel Director and Coach Driver, and that their support helped make your journey more enjoyable.
We are sorry to read that certain aspects of the accommodation, food and itinerary did not meet your expectations. We also understand your concerns regarding in room facilities and accessibility, particularly in relation to your medical needs, and we regret the inconvenience this caused. Your comments regarding itinerary pacing and time spent in destinations such as Austria and Hungary are also noted and will be shared with the relevant teams for review.
Thank you again for your feedback, and we hope to have the opportunity to welcome you on another Costsaver journey in the future.
Date of purchase: 06/05/2026
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Betsy Hills
Feefo Verified
NZL
11 days ago
What Betsy Hills said about Costsaver:
We have taken two trips with Costsaver, both have been great. Guides have been knowledgeable and well organised. Drivers excellent and good coaches.
Product reviews
Kim Devereux
Costsaver
10 days ago
Thank you for travelling with Costsaver once again and for taking the time to share your feedback.
We are pleased to read that you have enjoyed both of your tours with us and that the Travel Director, Coach Driver and overall organisation contributed positively to your experiences. It is also encouraging to read that you were able to enjoy the itinerary as planned and appreciated the comfort of the coach.
We are sorry to read that your final hotel in New Orleans did not meet your expectations, particularly regarding the level of service and housekeeping. Your comments are appreciated and will be shared with the relevant teams as we continue to review our hotel partners.
Thank you for your continued support. We hope to welcome you on another Costsaver tour in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.