Service from driver excellent. The tour director, *Personal information removed by Feefo*, seems to have worked everywhere we stopped and everywhere was her favourite place, got on my nerves after a...
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Mantombi
Costsaver
2 months ago
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the spectacular scenery, the overall itinerary, and the excellent service provided by the Coach Driver. We also appreciate your candid comments regarding the Travel Director's communication, hotel experiences, and the time allocated at certain stops. Feedback such as yours is invaluable and will be shared with the Operations Department for review as we continue to enhance our guest experience. Thank you for travelling with Costsaver.
The service was excellent. The director *Personal information removed by Feefo* & driver *Personal information removed by Feefo* were professional yet personable. A co traveler had an accidental fall...
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Mantombi
Costsaver
2 months ago
Thank you for sharing your feedback. We are pleased to hear that you enjoyed the well-organised itinerary and found the balance between guided experiences and independent exploration to be effective. Your kind comments regarding the professionalism, care, and support provided by the Travel Director and Coach Driver are greatly appreciated, particularly in assisting a fellow traveller in need. We hope to welcome you on another Costsaver journey in the future.
Our costsaver trip went amazingly thanks to our fantastic tour director *Personal information removed by Feefo*, and our talented bus driver *Personal information removed by Feefo*. I proposed to my...
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Mantombi
Costsaver
2 months ago
Thank you for sharing your feedback. We are pleased to hear that the tour provided an enjoyable and affordable way to explore Europe, and that the Travel Director and Coach Driver contributed so positively to your experience. Congratulations on your engagement, and it is wonderful to know that this special occasion was made even more memorable during your journey. We also appreciate your comments regarding the pace of the tour and the availability of certain Optional Excursions, as feedback such as this helps us continue to improve our tours. We wish you both every happiness and hope to welcome you on another Costsaver holiday in the future.
Thank you for taking the time to share your feedback on the Splendours of Italy tour. We are pleased to hear that you had a great overall experience and enjoyed your holiday.
We are, however, sorry to learn that some of the hotels did not meet your expectations. Thank you for your comments; we will share them with our Operations Department as we continue to review and improve our tour experiences. Thank you again for your valuable feedback.
I think you explain this really well, Maybe if you can add in that all the showers are in the bath, they only provide shampoo NO CONDITIONER, you also will not have air conditioning in the majority...
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Mantombi
Costsaver
2 months ago
Thank you for sharing your feedback. We are pleased to hear that you enjoyed experiencing the highlights of England, Ireland and Scotland, and that the itinerary provided a broad introduction to these destinations.
We also appreciate your practical observations regarding the accommodation and time spent travelling by coach. Feedback such as this is valuable in helping future guests prepare for their journey, and we will share your comments with our Operations Department for review. Thank you again for taking the time to provide your insights.
Everyone I came in contact was professional and helpful. We had an incredible driver. He was a master behind the wheel and worked with our tour director as part of a team. That was terrific. Our tour...
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Mantombi
Costsaver
2 months ago
Thank you for sharing your feedback. We are pleased to hear that the professionalism, knowledge, and support provided by the on-the-road team contributed to such an enjoyable and memorable holiday. It is also wonderful to know that the Coach Driver's expertise and the engaging itinerary enhanced your overall experience.
We appreciate your comments regarding the hotel locations and the Optional Excursions. We are sorry that these aspects did not fully meet your expectations, and your feedback will be shared with our Operations Department for review. Thank you again for your valuable insights, and we hope to welcome you on another holiday in the future.
Great tour, Director and driver bus driver a great tour overall
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Mantombi
Costsaver
2 months ago
Thank you for sharing your feedback. We are pleased to hear that you had such a positive overall experience and that the Travel Director and Coach Driver contributed to making your journey enjoyable. Your kind comments are greatly appreciated, and we thank you for taking the time to share them.
Thank you for sharing your feedback. We are pleased to hear that you thoroughly enjoyed your journey and found the tour to be well organised. Your kind comments regarding the exceptional Travel Directors and experienced Coach Drivers are greatly appreciated. It is also encouraging to know that the itinerary allowed you to experience so many destinations within the time available. We hope to welcome you on another Insight Vacations tour in the future.
Thank you for sharing your feedback. We are pleased to hear that you enjoyed the tour and found both the Travel Director and Coach Driver to be excellent throughout your journey. It is also encouraging to know that the accommodation amenities, including air conditioning and lift access, contributed positively to your overall experience. We hope to welcome you on another Insight Vacations tour in the future.
Costsaver service is good. But a nice travel director is important to your tour. Unfortunately, we can not pick travel director during booking.
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Mantombi
Costsaver
2 months ago
Thank you for sharing your feedback. We are pleased to hear that you enjoyed the opportunity to visit a variety of destinations throughout the tour and found our service to be of a good standard. We also appreciate your comments regarding the importance of a strong Travel Director and the length of some coach journeys between countries. Feedback such as yours is valuable as we continue to review and enhance the overall guest experience.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.