Costsaver Reviews

Thank you for taking the time to share your feedback with us. We are pleased to read that you found the services highly professional, well organised and that you enjoyed the tour. It is also encouraging to read that you were happy with the quality of the hotels and the overall organisation of your journey. Thank you for choosing to travel with us and for sharing your positive feedback. We hope to have the opportunity to welcome you on another journey in the future.

Thank you for taking the time to share your feedback with us. We are pleased to read that you found the Travel Director and Coach Driver friendly, helpful and welcoming throughout your journey. We also appreciate your understanding that arranging suitable hotels for a group can be challenging, and we are glad to read that you were satisfied with the accommodation selected. Thank you for choosing to travel with us and for sharing your feedback. We hope to have the opportunity to welcome you on another journey in the future.

Thank you for taking the time to share your feedback with us. We are pleased to read that you found the Travel Director and local guide friendly, knowledgeable and informative throughout your journey. We appreciate you recognising the knowledge and insights they shared along the way. Thank you for choosing to travel with us and for sharing your positive feedback. We hope to have the opportunity to welcome you on another journey in the future.

Thank you for taking the time to share your feedback with us. We are pleased to read that, aside from the delay in receiving the upcoming event schedule, you found the Travel Director helpful and attentive throughout your journey. We understand how useful it is to receive this information in good time, particularly when planning how to spend your free time. We also appreciate your comments regarding the cost of the optional activities. While these experiences are not included in the tour price and are entirely optional, we understand that guests who wish to make the most of the opportunities available may find the additional costs significant. Your feedback regarding the overall value and cost of these experiences is appreciated and will be shared with the relevant team for consideration. Thank you for choosing to travel with us and for sharing your experience.

Thank you for taking the time to share your feedback with us. We are pleased to read that you enjoyed your journey and felt it offered great value for money. It is also encouraging to know that you appreciated the Travel Director and the variety of experiences included throughout the itinerary. Thank you for choosing to travel with us and for sharing your positive feedback. We hope to have the opportunity to welcome you on another journey in the future.

Thank you for taking the time to share your feedback with us. We are pleased to read that you found the Travel Director to be terrific and appreciated the variety of cities and local guides included in the journey. We also appreciate your comments regarding the lack of headphones for the guides. We understand that being able to hear the commentary clearly can make a significant difference to the experience, particularly in busy areas. We are sorry to read that one of the hotels in Quebec was affected by nearby construction and that the towel service did not meet your expectations. Your feedback regarding the accommodation will be shared with the relevant team for consideration. Thank you for choosing to travel with us and for sharing your experience.

Thank you for taking the time to share such detailed feedback about your Eastern Canada journey. We are pleased to read that you had such a positive experience and that you felt comfortable travelling as a solo guest. It is particularly encouraging to know that you enjoyed the variety of Optional Experiences, from the Niagara Falls helicopter ride and Sugar Shack to the food tours and apple orchard, and that you appreciated the daily itinerary sheets and support provided by the Travel Director. We are also pleased to read that you were happy with the hotels and found the itinerary well-paced, allowing you to experience so much without feeling overwhelmed. Your kind comments regarding the Travel Director and Coach Driver are greatly appreciated, and we will ensure your feedback is shared with the relevant team. We appreciate your constructive suggestions regarding a flag or other way of identifying the Travel Director when moving through busy areas, as well as microphones or headsets for local guides. We also understand your concerns regarding the long waiting times at the CN Tower and the limited time available to enjoy the attraction. Your feedback will be shared with the relevant teams for consideration. Thank you also for your comments regarding transfers to Montreal Airport. We understand that arranging onward transport from the final hotel can be challenging, particularly when guests are departing from a different city. Your suggestion of an included transfer option is valuable and will be shared for consideration. Thank you for choosing to travel with us and for sharing such thoughtful feedback. We are grateful that you chose to experience Eastern Canada with us and hope to welcome you on another journey in the future.

Thank you for taking the time to share your detailed feedback with us. We are sorry to read that you felt the handling of activities did not allow you enough opportunity to make informed decisions about how you wished to spend your time. We understand how important it is for guests to receive clear information about optional activities, without feeling pressured to participate. We also appreciate your comments regarding the level of information provided during the tour and whether the Travel Director could accompany guests on certain activities. Your feedback will be shared with the relevant team for consideration as we continue to review how we support our guests throughout their journey. We are also sorry to read that the Coach did not meet your expectations. We recognise that the quality and comfort of the Coach are an important part of the overall experience, and we appreciate you bringing this to our attention. Thank you for choosing to travel with us and for providing feedback that will help us identify areas where improvements can be made.

Thank you for taking the time to share your detailed feedback with us. We are pleased to read that you found the Coach excellent and that the Travel Director and local guides were helpful and welcoming throughout your journey. It is also encouraging to know that you enjoyed the itinerary overall. We appreciate your comments regarding receiving the daily schedule further in advance. We understand that having this information earlier would have helped you make better use of your free time and plan your own activities, particularly given the flexibility offered by this style of tour. We are sorry to read that the Komodor Hotel in Dubrovnik did not meet your expectations, particularly regarding the condition of the rooms and the location of the safes. We also understand your concerns about feeling safe as a solo traveller. Your comments regarding the locations of some of the other hotels are also appreciated, and we will share this feedback with the relevant teams for consideration. Thank you for recognising the quality of the local guides and for sharing your suggestions for improvement. Your feedback is valuable in helping us review the experience we provide. We hope to have the opportunity to welcome you on another journey in the future.