Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that you experienced great customer service and prompt communication, and that your journey through Europe was so memorable from start to finish. It is also good to read that the Travel Director helped enhance your experience, and that the historical insights added depth to each destination visited.
We are glad the itinerary allowed you to explore a wide range of cities, architecture, and landmarks, each with its own unique character. Thank you for travelling with us, and we hope to welcome you again in the future.
As long as people are aware that Costsaver is budget tour then you could not ve looked after any better. Our driver, *Personal information removed by Feefo* and Tour Leader, *Personal information...
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that you felt well looked after throughout your journey and that the Travel Director and Coach Driver provided such strong support and care during your trip. It is also good to read that, overall, you found the standard of accommodation to be good.
We do, however, note your comments regarding some of the more rustic properties and the need for general improvement. Your feedback has been read carefully and will be shared with the relevant teams for review when assessing future accommodation selections.
We appreciate you travelling with us and hope to welcome you again in the future.
Boring, same thing every day. Hotels were not up to standard and meals were ordinary. Could not see the value for our money.
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are sorry to read that the experience did not meet your expectations and that you found the itinerary repetitive and lacking in enjoyment. We also note your concerns regarding the standard of accommodation, meals, and overall value for money.
Feedback such as yours is important, and your comments have been read carefully and will be shared with the relevant teams for review, including the structure of the itinerary and supplier selection. We understand how disappointing it must have felt when the experience did not align with what you had hoped for.
We appreciate you taking the time to let us know your thoughts.
This was a really fun trip and a great value. We loved the places visited, the tour leader and local guides, and our driver! % separate countries in 8 days seemed like it might be too fast, but each...
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that you found the trip to be great value and well organised, and that you enjoyed the variety of destinations across England, Scotland, Wales, and Ireland. It is also good to read that the Travel Director, Coach Driver and local guides contributed positively to your experience and helped bring each location to life.
We appreciate your helpful suggestion regarding extending time in London at the beginning or end of the itinerary, and your detailed reflections on the many highlights visited, including York, the Lake District, Edinburgh, Belfast, Dublin, Bath, and Windsor.
Thank you again for travelling with us. We are glad you were able to enjoy such a wide range of experiences and lasting memories.
Driver was exceptional very careful driver, very polite.
Hotels on a whole were on the small side, especially bathrooms. One bathtub was extremely high to get in and out of, unsafe for seniors.
Our...
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that the Coach Driver provided careful and polite service throughout your journey. However, we are sorry to read about the concerns you have raised regarding hotel standards, cleanliness, and room accessibility. We understand how important comfort and safety are, and your comments regarding bathroom access and suitability for senior travellers have been noted.
We are also sorry to read about the issues you experienced with room changes in Paris and the missed experience, as well as the level of support received from hotel staff in certain locations. This is not the standard we aim to provide, and your feedback will be shared with the relevant teams for review.
We appreciate you taking the time to highlight these matters, as they help us identify where improvements are needed.
Our tour guide was very knowledgeable on the areas we toured. He went above and beyond to make the trip fun and special. He was patient and accommodating to all of us. The coach driver was friendly...
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that the Travel Director helped make your journey enjoyable, and that the knowledge, patience, and support provided throughout the trip added to your experience. It is also good to read that you found the tour to be good value for money and that you would recommend Costsaver.
We appreciate you travelling with us and look forward to welcoming you again on a future trip.
Date of purchase: 06/22/2026
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Feefo Verified
3 days ago
Very knowledgeable tour director.
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that the Travel Director provided knowledgeable guidance throughout your journey. However, we are sorry to read that the pace of the itinerary felt fast at times and that the accommodation in Switzerland did not meet your expectations, particularly in relation to room and bathroom size.
Your comments have been read carefully and will be shared with the relevant teams for review when planning future itineraries and accommodation selections.
We appreciate you travelling with us and hope to welcome you again in the future.
rubbish service at one of the Spanish Hotels. Day 2 of the Spanish Experience. Best guides and drivers ever
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Kim Devereux
Costsaver
2 hours ago
Thank you for travelling with Costsaver and for taking the time to share your feedback.
We are sorry to read that one of the hotels during your Spanish Experience tour did not meet your expectations. We appreciate your concerns regarding the standards of cleanliness, dining experience and pool access, and we understand how disappointing this would have been.
At the same time, we are pleased to read that the Travel Director and Coach Driver made such a positive impression. Your kind comments will be shared with them, as we know they will be appreciated.
Thank you once again for your feedback. Your comments regarding the hotel will also be shared with our contracting team as they continually review the properties we include in our itineraries.
Costsaver made traveling through Europe easy and enjoyable. We traveled from Amsterdam through Germany and Switzerland to Paris during Europe’s heatwave, and despite the extreme temperatures, we...
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Kim Devereux
Costsaver
2 days ago
Thank you for taking the time to share your feedback after travelling with Costsaver.
We are pleased to read that you found the journey through Europe easy to manage and enjoyable, even during the heatwave, and that the Coach Driver and Travel Director helped ensure everything ran smoothly and comfortably throughout. It is also good to read that the air conditioned coach, well planned itinerary, and balance of guided sightseeing and free time contributed positively to your experience.
We note your comments regarding accommodation comfort during warmer weather and appreciate your practical feedback, which has been read carefully and will be shared with the relevant teams for review. We are also glad to read that you enjoyed the range of destinations, from Amsterdam and the Rhine Valley to the Swiss Alps and Paris, and that the optional experiences added value without pressure.
Thank you for recommending the itinerary for first time visitors to Europe. We appreciate you travelling with us and hope to welcome you again in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.