Excellent easy to navigate site. Great range of products. Particularly Kilner jars for annual marmalade making! Prompt tracked delivery. Cooksmill is my go to site.
Product reviews
Date of purchase: 01/21/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Cooksmill:
As usual, all delivered early and no hitches
Perfect product
The items I ordered as it turned out were not available.
The Helpdesk team handled the whole process really well and still managed to gain a sale.
Prompt delivery, well packed.
Would order again...
Great prices, Cooksmill had just what I need and was unable to obtain elsewhere. The items were well packed and arrived quickly. The only possible criticism is that the express shipping charge was...
From the first phone call (had problems with our internet) to receiving the glasses & decanter, the service was extremely professional. One item was out of stock but they rang me & offered a refund, ...
I have not yet received delivery of the purchased items and I emailed you last week regarding this matter but have had no reply. Please tell me when the items will be delivered or make me a complete...
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Muhammed
Cooksmill
8 years ago
Hello, thanks for your honest feedback! We're very sorry you had an issue with your Cooksmill order and our service was not as expected. Our dispatch team has confirmed your order has been delivered. We have recently doubled our web team to ensure we can answer the growing number of customer emails we receive every day - we are sorry your email was left unanswered. We are working hard internally to ensure customer emails are answered swiftly moving forward. We look forward to you shopping with us again soon! Many Thanks Cooksmill Team
Trusted Customer
8 years ago
I would just like to say that my problem has been resolved and the Cooksmill team were always very polite and professional in their dealings with me. I would buy from them again.
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