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Cooksmill Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,203 reviews

Trusted Customer

Feefo Verified

22 days ago

Good product, poor delivery service

The delivery service used (APC “overnight”) was extremely disappointing, and the product arrived exceptionally late.

Web Team

Cooksmill

21 days ago

We're sorry that APC let us both down on this occasion. We can see on your tracking that APC held the parcel for 2 days without any cause. If you have problems in the future please get in touch with our customer service team who will be happy to help you.

Product reviews

Date of purchase: 05/05/2026

Julian Mills

Feefo Verified

GBR

20 hours ago

What Julian Mills said about Cooksmill:

Fry Baskets

Very efficient!

Product reviews

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

1 day ago

I am dealing with many supplies I never had such bad experience

Web Team

Cooksmill

1 day ago

We aim to respond to all customer enquiries as quickly as possible, but unfortunately, there are occasions when response times are longer than we would like. We will get back to your email regarding paying for re-delivery, please bear with us.

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

1 day ago

Bad service

Have emailed asking how to return items and have not received any response from Cooksmill. Bad service and I won’t shop again

Web Team

Cooksmill

1 day ago

We aim to respond to all customer enquiries as quickly as possible, but unfortunately, there are occasions when response times are longer than we would like. Please note that the returns policy is on our website on every product page.

Product reviews

Date of purchase: 06/04/2026

Harry T

Feefo Verified

1 day ago

What Harry T said about Cooksmill:

Many thanks for a prompt and efficient service.

My order was received within 24hrs of placement. The items were adequately packed and delivered with care by Cooksmill's chosen couriers, APC. I am well satisfied with the experience and would...

Web Team

Cooksmill

1 day ago

Thank you Harry for your review and your order.

Product reviews

Date of purchase: 06/02/2026

Rahil Mumtaz

Feefo Verified

2 days ago

What Rahil Mumtaz said about Cooksmill:

Friendly staff

Web Team

Cooksmill

1 day ago

Thank you Rahil for your review and your order.

Product reviews

Date of purchase: 06/04/2026

David Amor

Feefo Verified

2 days ago

What David Amor said about Cooksmill:

Smooth and efficient

Web Team

Cooksmill

2 days ago

Thank you David for your review and your order.

Product reviews

Date of purchase: 06/03/2026

Trusted Customer

Feefo Verified

2 days ago

Would buy from them again.

Excellent. Great communication, prompt delivery.

Web Team

Cooksmill

2 days ago

Thank you for your review and your order.

Date of purchase: 06/03/2026

Brian Anderson

Feefo Verified

GBR

4 days ago

What Brian Anderson said about Cooksmill:

Perfect

Perfect, second to none.

Web Team

Cooksmill

4 days ago

Thank you Brian for your review and your order.

Product reviews

Date of purchase: 06/01/2026

SIMON PRIESTLEY

Feefo Verified

GBR

4 days ago

What SIMON PRIESTLEY said about Cooksmill:

If only all customer services where as good as Cooksmill.

First class, very fast, clear communication.

Web Team

Cooksmill

4 days ago

Thank you Simon for your review and your order.

Product reviews

Date of purchase: 06/01/2026

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Coco Lopez Cream of Coconut Cocktail Mix 425g

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Cooksmill Reviews

Duralex Picardie Clear Glass Tumblers 16cl (Pack 6)More reviews of this product (1)View product websiteExcellent product at a good price. The delivery service used (APC) was shockingly bad, far from the overnight service promised.

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Round Wire Skimmer 12"More reviews of this product (1)View product websiteExcellent!

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Steel Rectangular Tray 37cm x 27cm x 2cmMore reviews of this product (1)View product websiteEmailed asking to return for refund and still haven’t had a reply! Wouldn’t recommend buying from this company

Monin Syrup Chocolate White 70clMore reviews of this product (1)View product websiteEasy process. Fast delivery to store for pickup. Just needs better instructions on how to get into the main building and the timing of when it’s open is inaccurate when performing a Google search. ...Read more

Victorinox Polypropylene Tomato Utility Knife Serrated Edge in Assorted Colours 11cm (Pack6)More reviews of this product (2)View product website

Luminarc Diwali White Salad Bowl 21cmMore reviews of this product (1)View product websiteExcellent item fit for purpose, very well packed and would recommend to anyone, fast and pleasant transaction thank you Bri.

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