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Click&Go Reviews | Customer Service Reviews for https://www.feefo.com/reviews/clickgo | Feefo

Displaying all 1,727 reviews

Trusted Customer

5 years ago

Date of purchase: 06/09/2020

Booking our holiday was stress free

The website had good links easy to follow information and all the details needed were listed. I am no stranger to click & go.

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Trusted Customer

5 years ago

Date of purchase: 01/30/2020

Did not use this yet due to Covid

Very good would recommend 5 star

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Trusted Customer

5 years ago

Date of purchase: 06/05/2020

Excellent on line booking

I booked completely on line without any interaction with staff

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Trusted Customer

5 years ago

Date of purchase: 06/04/2020

Excellent Website

I booked on the website, I found the website very well structured and straightforward to navigate.

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Trusted Customer

5 years ago

Date of purchase: 02/15/2020

Diabolical

Initial booking was positive - experience since the onset of Covid has been nothing short of disgraceful.

Sarah

Click&Go

5 years ago

Hi Many thanks for your email. I can see from the notes on your booking that an email was sent to you yesterday outlining the latest update regarding the situation. Trusting this is in order. Kind Regards Sarah

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Mrs Angela Daniels

5 years ago

Date of purchase: 11/22/2019

What Mrs Angela Daniels said about Click&Go:

No answer to phone calls.

Sarah

Click&Go

5 years ago

Hi Angela Thank you for your feedback. I can see you spoke with a member of the team yesterday and the current situation has been explained to you. Trusting this is in order. Kind Regards Sarah

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Trusted Customer

5 years ago

Date of purchase: 03/02/2020

Disappointed

Disappointed firstly wanted to cancel my holiday due to Covid 19 emailed company in March with no reply tried via phone many many days waiting for a period of one hour daily with no answer, yet now...

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Sarah

Click&Go

5 years ago

Hi Many thanks for your review. I can see from your booking that you have been in touch with a member of the team and they have explained how requests are being actioned. I trust this is now in order. KInd Regards Sarah

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Mr Patrick Field

5 years ago

Date of purchase: 01/12/2020

What Mr Patrick Field said about Click&Go:

I have received no confirmation of booking from click and go

Sarah

Click&Go

5 years ago

Hi Patrick I can see your booking confirmation was sent to your email address on the same day you made the booking. It may have gone into your spam or junk folder. I have issued another copy to you today. Kind Regards Sarah

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Ms Josephine Patricia OReilly

Cork city

5 years ago

Date of purchase: 01/07/2020

What Ms Josephine Patricia OReilly said about Click&Go:

Their efficiency and attention was excellent. May I take this opportunity of making special mention of your staff member named Mairead. She looked after me so well. I booked over the phone and all...

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Mrs Sita Mahalakshmi Karumudi

5 years ago

Date of purchase: 12/03/2019

What Mrs Sita Mahalakshmi Karumudi said about Click&Go:

Never book with Travel agents again

If any epidemic situation comes then the travel agent should help us but these people are not understanding the situation. I was due to fly to Disneyland paris on 17th March, even disneyland paris...

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Sarah

Click&Go

5 years ago

Hi Sita Many thanks for your feedback. As I'm sure you can appreciate this situation was unique and challenging for us all. At the time of your contact we assisted with your situation as best as we could based on the information we had from the resort and the airline. Had you decided to cancel at that time unfortunately you would have lost the total cost of your trip. The update regarding hotel closure only came after your dates had been amended. I understand your frustrations and can assure you we worked for the best outcome for you at that time at a minimum cost to you. Kind Regards Sarah

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About Click&Go

Click&Go provides our customers with an easy to use online platform where they can book flights, hotels, and transfers to suit their needs. Click&Go provides access to all the top European, USA, and worldwide destinations. We also offer Cruise and Camping holidays.

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+353 1 699 5187

27-32 Talbot St,, Mountjoy, Dublin, County Dublin, D01 X2E1, Ireland

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