The reason for the low score is due to the support we received regarding flight information and having to stay an extra 48hrs plus in Naples due to our flight being cancelled.
Agent who booked the...
From initial discussions about our holiday plans to the text detailing our final airport transfer, Citalia have been efficient knowledgable and supportive. They gave us an excellent holiday...
Hotel was lovely however the bar closed too early 11am it was also too cold with the air con on full blast.The free shuttle bus while being amazing no longer picks up after 8.45,last time we stayed...
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Product reviews
Date of purchase: 07/04/2026
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JC
John Carey
Feefo Verified
GBR
4 days ago
What John Carey said about Citalia Holidays:
Everything about the trip was organised to perfection hotels train and private transfers a great company to deal with
From initial enquiry to the flight home, the service, advice and suggestions we received were excellent. Lucy Pearson guided me through my initial request for a special trip and crafted a wonderful,...
Answered all our queries regarding the hotel and the flights. As I have some physical problems, Citalia checked that the hotel, the flight and the airport were able to make the holiday possible
Good booking service and everything went as planned.
Good choices of hotels
Product reviews
Date of purchase: 07/04/2026
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Trusted Customer
Feefo Verified
4 days ago
Accommodation / Food / Service all excellent. The hotel is somewhat difficult to use as a base and travel around. The beach is good and the attention of all staff was excellent. Return transfer to...
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.