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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 135,811 reviews

Trusted Customer

Feefo Verified

3 days ago

Good return/replace procedure.

Sohith

Chums

6 hours ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 06/12/2026

Trusted Customer

Feefo Verified

3 days ago

Really great service from them.

Sohith

Chums

6 hours ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 06/07/2026

Trusted Customer

Feefo Verified

3 days ago

Very good

Sohith

Chums

6 hours ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/12/2026

Trusted Customer

Feefo Verified

3 days ago

Sandals

Excellent

Sohith

Chums

6 hours ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/12/2026

Trusted Customer

Feefo Verified

3 days ago

Good value and service

Product reviews

Date of purchase: 06/12/2026

Mrs Catherine Jones

Feefo Verified

GBR

3 days ago

What Mrs Catherine Jones said about Chums:

Elasticated trousers

Very good service

Sohith

Chums

6 hours ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/11/2026

Trusted Customer

Feefo Verified

4 days ago

Good service, shoe not great

Shoes delivered in a timely manner, no problems getting the refund.

Sushmitha

Chums

6 hours ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Rachel

Chums

9 hours ago

Thank you for your feedback. We're sorry to hear that the shoes were not suitable for your mum. As fit can vary from person to person, we're sorry that they were not wide enough for her needs. We're also concerned to hear about the issue with the lining and apologise for any disappointment caused. Thank you for bringing this to our attention, and we're sorry that the item had to be returned. Your comments have been shared to the relevant team to be reviewed.

Date of purchase: 06/10/2026

Trusted Customer

Feefo Verified

18 days ago

Vantona Charlotte Duvet set

Delivery was straightforward and returns very easy

Divyashree

Chums

4 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Trusted Customer

4 days ago

You have only picked out the one positive comment from my review against the main review which was to say how appalling the quality of the vantona Charlotte duvet set was . It was incomparable to the photograph not only online but to the photograph on the packaging !

Sohith

Chums

6 hours ago

We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.

Product reviews

Helen

Chums

18 days ago

Thank you for your feedback. We’re very sorry to hear how disappointed you were with the quilt cover sets. We understand how frustrating it must have been for the colour to differ from what was shown, especially when you were trying to replace a much-loved set, and we’re also concerned to hear your comments about the quality. This is certainly not the experience we want for our customers, and we regret that we’ve let you down on this occasion. Your feedback has been noted and will be shared with our team for review. We’re sorry that this has affected your confidence in ordering from us, and we appreciate you taking the time to bring this to our attention.

Date of purchase: 05/21/2026

Mrs M Campbell

Feefo Verified

GBR

4 days ago

What Mrs M Campbell said about Chums:

Excellent product and service 👌

Excellent. Ordering is very easy and delivery is always quick. Very satisfied all round.

Sohith

Chums

6 hours ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/11/2026

Trusted Customer

Feefo Verified

4 days ago

They are pants

all good

Sushmitha

Chums

6 hours ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 06/09/2026

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Chums Reviews

Pegasus Stretch Waist Denim JeanMore reviews of this product (2,103)View product websiteFit well, attractive look.

Universal Hob CoversMore reviews of this product (326)View product websiteReally nice and useful addition to my kitchen and for a small price, protection of the hob.

High Waist Easy Pull On Cotton TrouserMore reviews of this product (439)View product websitePoor quality

High Rise Twill Trouser with Stretch WaistMore reviews of this product (453)View product websitePoor quality

Twin Touch Fasten Sandal GrenadaMore reviews of this product (141)View product websiteVery comfortable. Lovely shoes!

Ladies Cotton TrousersMore reviews of this product (1,240)View product websiteExcellent fit - colour just as I had joped

Pack of 2 Elasticated Waist Pull On TrousersMore reviews of this product (1,255)View product websiteMy husband who has Parkinsons finds the trousers much easier to put on without buttons and zips. They are very comfortable.

Wide Fit Knit Fabric Slip On TrainersMore reviews of this product (56)View product websiteBought for my 92 year old Mum, as she needed a shoe that she could get on easily. Unfortunately not wide enough, also the lining of one of the shoes did not reach the toe, returned.

Vantona Charlotte Quilt Cover SetMore reviews of this product (91)View product websiteI ordered 2 sets of The Vantona Charlotte quilt cover set for my Mum to replace a set that she had had for many years . The photograph in the catalogue and also the one on the packaging matched her...Read more

Pegasus Wide Fit Leather Driving ShoeMore reviews of this product (290)View product websiteMy husband wears these driving shoes all the time and has done for years. He finds them so comfortable and gets really good wear out of them. Frequently has them in a assortment of colours. Please...Read more

Pack of 5 High Rise Mixed BoxerMore reviews of this product (212)View product websiteJust what I needed. Cool and comfortable.

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