service quite good website not so good always wants codes at last minuet .why if you offer free post and package do you then at checkout want code that is not the there as you would have to leave...
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Divyashree
Chums
15 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Karen
Chums
14 days ago
Thanks for your feedback. I am sorry to hear that you are disappointed with both the quality of the cord trousers and your recent ordering experience. I understand your concerns, particularly as you have purchased these trousers from us previously and feel that the quality is not as good as it has been in the past. I also note your comments regarding the delivery charge. Our promotional offers are issued with a specific source or offer code, which must be entered into the promotion box at the time the order is placed. Unfortunately, if the code is not applied during the ordering process, the discount or free postage offer will not be automatically added to the order. Your feedback regarding both the product quality and the promotional process has been noted and will be passed on to the relevant teams for review.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.