No problems , the return service worked well and the staff very friendly as well as me being able to understand what they were saying !
Karen
Chums
8 days ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
Karen
Chums
8 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we I will address your comments with our quality assurance and buying teams for review. I can see that both the return and exchange order have been processed for you, and we do hope you continue to shop with us.
Prompt delivery, within a week. Free no hassle returns which I admit I only use occasionally as usually very happy with purchases.
Anirudh
Chums
1 day ago
We sincerely appreciate your business and your valuable feedback.
Product reviews
Anirudh
Chums
1 day ago
Thanks for sharing your rating with us. Thank you for your custom.
Anirudh
Chums
1 day ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 08/31/2026
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MR
Mrs Margaret Robinson
Feefo Verified
10 days ago
What Mrs Margaret Robinson said about Chums:
Arrived on time and well wrapped
Anirudh
Chums
1 day ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
Anirudh
Chums
1 day ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 09/05/2026
0
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MB
Mr Bernard Brookes
Feefo Verified
GBR
10 days ago
What Mr Bernard Brookes said about Chums:
Very 😊
Anirudh
Chums
1 day ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
Anirudh
Chums
1 day ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 09/05/2026
0
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Trusted Customer
Feefo Verified
10 days ago
Service good items poor quality
Karen
Chums
8 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Karen
Chums
8 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please get in touch.
Thanks for your feedback. I am sorry to hear that you were disappointed with the substitute item you received. Unfortunately, the original item you ordered was unavailable, and a substitute was sent as an alternative. However, I understand that the replacement did not meet your expectations, and I appreciate your decision to return it. Please accept our apologies for any disappointment caused by the unavailability of the original item and for any inconvenience this situation may have caused. If you need any further help please get in touch.
Product reviews
Karen
Chums
8 days ago
Thanks for your feedback. I am sorry to hear that you were disappointed with the substitute item you received. Unfortunately, the original item you ordered was unavailable, and a substitute was sent as an alternative. However, I understand that the replacement did not meet your expectations, and I appreciate your decision to return it. Please accept our apologies for any disappointment caused by the unavailability of the original item and for any inconvenience this situation may have caused. If you need any further help please get in touch.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.