They arrived in good time however since returning them two weeks ago I haven't heard anything
Sohith
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been processed for you, and the funds have been credited back to your original form of payment.
An Excellent Service every time.
Most of the time Mark deliveres or orders and he is very friendly.
JP Wood
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 07/13/2026
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MM
Mrs Maureen Miller
Feefo Verified
2 months ago
What Mrs Maureen Miller said about Chums:
it was very good
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 07/08/2026
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Trusted Customer
Feefo Verified
2 months ago
The rug was deliverd on time but left at the front door witch is in full view of the footpath and could have been taken by anyone. It should have been left at the back door.
Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 07/13/2026
0
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MJ
Mr Leslie E James
Feefo Verified
2 months ago
What Mr Leslie E James said about Chums:
Deliverd on time and in the place instructed.
Sohith
Chums
2 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
We sincerely appreciate your business and your valuable feedback.
Product reviews
Enamalamanda
Chums
2 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Excellent service gave a refund within the period< however postage not refunded but i understand why. Its a pity they don't offer a home pickup as Royal Mail do which helps someone my age (78). who...
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Karen
Chums
2 months ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
Karen
Chums
2 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. We will ensure that the details of this issue are logged with our Buying Team for their awareness and further review. I can see that both the return and refund have been processed for you, and a refund has been processed and credited back to the original payment method used for your purchase.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.