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Chums Reviews

Trusted Customer

Feefo Verified

2 months ago

Stable Tables

Quick and efficient

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/14/2026

0

Trusted Customer

Feefo Verified

2 months ago

Pleased with the order only the delivery service let's your firm down.

Delivery very poor. Unreliable with no less than three emails stating 'out for delivery'. Not satisfactory.

Karen

Chums

2 months ago

Thanks for your feedback. I am sorry to hear that you are unhappy with your delivery experience and the level of updates you received. I have reviewed your order and can confirm that it was delivered within our advised delivery time frame of 3 to 5 working days. While the delivery was completed within the expected timescale, I appreciate that receiving more frequent updates would have provided greater reassurance while you were waiting for your parcel. We understand how important it is to be kept informed of an order's progress, and I am sorry if the communication did not meet your expectations on this occasion. If there is anything else I can assist you with regarding your order, please do not hesitate to contact us.

Product reviews

Date of purchase: 07/14/2026

0

Trusted Customer

Feefo Verified

2 months ago

Great value purchase

Service was excellent. Ordering was easy. Goods were delivered exactly when promised

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 07/14/2026

0

ML

Mrs Christine Locke

Feefo Verified

2 months ago

What Mrs Christine Locke said about Chums:

Very good service and quality

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/14/2026

0

Trusted Customer

Feefo Verified

2 months ago

Items returned for exchange without problems - situation resolved quickly and satisfactorily.

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/08/2026

0

Trusted Customer

Feefo Verified

2 months ago

Fast delivery. Easy to order

Sohith

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 07/14/2026

0

Trusted Customer

Feefo Verified

2 months ago

Happy with purchase and service. Will use chums in the future

Good

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/14/2026

0

MR

Mr John Raffo

Feefo Verified

GBR

2 months ago

What Mr John Raffo said about Chums:

Don't hold your breath waiting for an exchange!

Initial order was quickly delivered but took too long for the exchange process

Karen

Chums

2 months ago

Thanks for for your feedback. I am sorry to hear that you are disappointed with the time taken to process your return. Our returns process can take up to 14 days from the date the parcel is sent back to us, as this allows time for the item to be received, inspected, and processed by our warehouse team. Having reviewed your return, I can confirm that your parcel was received back and your exchange was processed within this 14-day time frame. I appreciate that waiting for a return or exchange can be frustrating, and I understand your disappointment. However, on this occasion, your return was handled in line with our stated returns timescales. If you need any further help please contact us.

Product reviews

Karen

Chums

2 months ago

Thanks for for your feedback. I am sorry to hear that you are disappointed with the time taken to process your return. Our returns process can take up to 14 days from the date the parcel is sent back to us, as this allows time for the item to be received, inspected, and processed by our warehouse team. Having reviewed your return, I can confirm that your parcel was received back and your exchange was processed within this 14-day time frame. I appreciate that waiting for a return or exchange can be frustrating, and I understand your disappointment. However, on this occasion, your return was handled in line with our stated returns timescales. If you need any further help please contact us.

Date of purchase: 07/09/2026

0

MS

Mr Michael Selby

Feefo Verified

GBR

2 months ago

What Mr Michael Selby said about Chums:

VERY GOOD

Arrived quickly and well packed

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 07/14/2026

0

MS

Mrs Marie Surridge

Feefo Verified

GBR

2 months ago

What Mrs Marie Surridge said about Chums:

I was amazed at their very speedy delivery service. Excellent.

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/12/2026

0

Chums Reviews

Nest of Three TablesMore reviews of this productView product websiteExcellent quality , attractive and stable. Good value for money and quick delivery.

Viscose Print TrouserMore reviews of this productView product websiteComfortable and cool. Wash well, do not need an iron. Would buy them again, very pleased. 25 inch length useful. Nor many firms offer this.

Embroidered Hem Pull On JeanMore reviews of this productView product websiteAbsolutely delighted. Excellent fit. Very comfortable. Embroidery adds a wee touch of elegance. Been much complimented. Great value for money. I don’t usually like jeans but these are just a bit...Read more

Ladies Cotton TrousersMore reviews of this productView product website

Elasticated Waist Formal TrouserMore reviews of this productView product websiteExcellent product. Returned to obtain different size, but exchange was quick and satsifactory. Well done!

Pegasus Chino ShortMore reviews of this productView product websiteGood product, lightweight and comfortable.

Wide Fit Touch and Close SlipperMore reviews of this productView product websiteQuality could be better. Bad fit. Had to return.

Pack of 6 Gentle Grip Diabetic SocksMore reviews of this productView product websiteGood value and help d with swelling of legs and feet.

Pegasus Cotton Rugby TrouserMore reviews of this productView product websiteNice trouser, well made. Regrettably it took 20 days for the exchange process, by which time I'd given up and bought elsewhere...and returned my exchange when it finally arrived!

Pegasus Wide Fit Touch Fasten TrainerMore reviews of this productView product websiteComfortable wide fit. Likely to prove an excellent shoe with more use.

Viscose Print TrouserMore reviews of this productView product websitePerfect fit and very good value.

Ladies Cotton TrousersMore reviews of this productView product websitePerfect fit and very good value.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?