Compared with other companies on the web their delivery times are abysmal - took over 10 days to deliver a pair of trousers. NOT GOOD ENOUGH.!
Chums
Chums
12 years ago
Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. I do hope you can forgive us.
The delivery took longer than was told it would !!!
Chums
Chums
12 years ago
Apologies if the delivery was lengthy. I am sorry to hear you are not happy with your order. Please return the goods to us and we will be happy to refund you.
Feel postage could be quicker in that it was 10 working days before order received (15 days from when order placed) other companies are a lot faster even next day..
Chums
Chums
12 years ago
Apologies if we have failed on this occasion, our company is usually pretty quick to dispatch orders. Thanks for taking the time to leave feedback.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.