Sorry to learn that you were unhappy with the denim trousers you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. I have however made our buyers & QC department aware of this. Thank you for taking the time to leave feedback, it really does help us improve our products & services.
Dealing with Chums has been a positive experience for me
Chums
Chums
10 years ago
Thank you for taking the time to leave us feedback. I am sorry to hear the shade of the trousers is different. I will pass your comments on to our buying department so they can look into this further as all positive and negative feedback is appreciated.
Chums
Chums
10 years ago
Thank you for your feedback. I am glad you have been happy with the service provided. I am however sorry to hear that the item did not accurately match the colour as advertised. I have made the relevant department aware of this so if there is still an issue with the colour they will rectify it right away.
Thank you for taking the time to leave feedback.Sorry to hear the item is faulty. We will be happy for you to return these and we can replace them for you.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.