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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,786

2,578

644

225

508

15,741

ratings over the past year

Displaying all 127,269 reviews
Trusted Customer
10 years ago
Date of purchase: 08/21/2014
Prompt delivery good value
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Trusted Customer
10 years ago
Date of purchase: 09/20/2014
First order OK, cheap though of poor quality material. Second order - see below.
First order OK, cheap though of poor quality material. Second order - see below.
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Chums
Chums
10 years ago
I am very disappointed to hear what has happened with these trousers. I can see from your feedback that this issue is due to a supplier labelling fault. We do apologise the trousers have been mislabelled and we will now be checking all our stock in this style, and speaking to our supplier about this. This is not acceptable. We thank you for your feedback about this and we will be getting this matter looked into before it happens to any of our other customers. We hope this does not stop you from ordering with us in the future.
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Trusted Customer
10 years ago
Date of purchase: 08/16/2014
Prompt and efficient.
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Trusted Customer
10 years ago
Date of purchase: 08/09/2014
Very good product and excellent delivery.
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Trusted Customer
10 years ago
Date of purchase: 08/22/2014
Ok
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Trusted Customer
10 years ago
Date of purchase: 09/24/2014
I bought 2 summer dresses which I have been delighted with. Unfortunately my husband's trousers did…
I bought 2 summer dresses which I have been delighted with. Unfortunately my husband's trousers did not fit so were returned.
Trusted Customer
10 years ago
good service & products
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Trusted Customer
10 years ago
Date of purchase: 08/24/2014
Excellent catalogue & was really excited about prospect of big step with handle. Step arrived,…
Excellent catalogue & was really excited about prospect of big step with handle. Step arrived, no handle. 3 phone calls later (at 10p per minute) to be told that handle will be dispatched later - end...

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Chums
Chums
10 years ago
Please accept my apologies that the item was received incomplete. i am pleased to hear this problem has now been rectified, even though it took a while for us to prove ourselves to you. I can also advise our new enquiry line number is 03333 554 455.
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Trusted Customer
10 years ago
Date of purchase: 10/03/2014
fast delivery
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Trusted Customer
10 years ago
Date of purchase: 09/29/2014
Can't fault the service.
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Trusted Customer
10 years ago
Date of purchase: 10/04/2014
I am still waiting for my golf trousers to be replaced with a size 38 waist…
I am still waiting for my golf trousers to be replaced with a size 38 waist pair, as promised
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Chums
Chums
10 years ago
I am sorry to hear about your issue. I have tried to find your details on our system and unfortunately I cannot find an order for trousers for you? We do have an order for the Borg Lined Zipper which you have referenced in this feedback, but there is no order for trousers. Could you please email us about this so we can resolve this issue and deal with it for you. Please email us at enquiries@chums.co.uk
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.