The cushion looks very nice happy with the service.
Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that you found the One Touch Can Opener difficult to use.
I understand that positioning the opener correctly on the tin was challenging, which affected its ease of use and your overall experience with the product. A can opener should be simple and straightforward to operate, so it is disappointing to learn that this was not the case for you.
Your comments regarding the difficulty in aligning the opener correctly will be shared with the relevant team for review. We appreciate you taking the time to let us know about your experience, as customer feedback helps us improve our products and instructions.
Can’t complain about anything. Didn't’ need customer service or anything though so can’t comment. My ordering was on line, straightforward and delivery prompt. Nothing to complain problems.
Anirudh
Chums
1 month ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
We sincerely appreciate your business and your valuable feedback.
Product reviews
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 08/08/2026
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Trusted Customer
Feefo Verified
1 month ago
very user friendly. easy to follow instructions.
Anirudh
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Product reviews
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 08/03/2026
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Trusted Customer
Feefo Verified
1 month ago
Poor
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that you felt the service you received was poor.
We strive to provide a positive experience for all our customers, so it is disappointing to learn that we did not meet your expectations on this occasion. Your feedback is important to us and will be shared with the relevant team so that we can review and improve our service.
Thank you for taking the time to let us know about your experience. We appreciate your comments and the opportunity to improve.
Product reviews
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that your experience was frustrating.
I understand that you accidentally selected the wrong colour when placing your order and noticed the mistake almost immediately. It is disappointing that, despite contacting us promptly by email, you were advised that it could take several days for your message to be reviewed. I can appreciate your frustration when you then tried to resolve the issue by phone, only to incur additional call charges without achieving the outcome you wanted.
I am also sorry to hear that, once received, you were unhappy with the material of the trousers.
Your comments regarding the difficulty of amending an order, the response times for customer enquiries, and the cost and effectiveness of contacting us by telephone will be shared with the relevant teams for review. We appreciate you taking the time to let us know about your experience, as your feedback helps us identify areas where we can improve our service.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.