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Chestertons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chestertons | Feefo

Displaying all 478 reviews

Trusted Customer

4 years ago

Date of purchase: 12/15/2020

Never experienced such a lack of service and lack of response to messages

Pay more attention to tenants rather than just landlords. Reply to communication. Put effort into resolving problems

Customer Service

Chestertons

4 years ago

Thank you for taking the time to post a review. We are sorry to hear your experience was not completely satisfactory. We are aware our local branch has now been in touch to discuss this with you further. All the best.

Miss Olimba

4 years ago

Date of purchase: 12/10/2020

What Miss Olimba said about Chestertons:

Amy from the Chiswick branch was an Angel. She promised my daughter and I a home during lockdown .She delivered her promise. The online documents singing made life better.

Customer Service

Chestertons

4 years ago

Thank you for taking the time to post a review. A positive customer experience is our upmost priority - so it is great to hear that Amy and our team in Chiswick were of such great assistance to you. All the best.

Miss Moran

Chiswick

4 years ago

Date of purchase: 01/15/2021

What Miss Moran said about Chestertons:

Professional Service At It's Best

My agent Melissa Wood was very knowledgeable about the area and helped me find the perfect flat for my needs. As a foreigner looking for a flat during the most challenging time possible she really...

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Customer Service

Chestertons

4 years ago

Thank you for your five star review of your experience with Chestertons - your positive words have been shared with Melissa. Many thanks

Trusted Customer

4 years ago

Date of purchase: 01/11/2021

Great service

Charlie from the lettings team is an absolute star. He was always responsive and available to talk and guided us through the whole process, from the initial viewing right through to key pickup. The...

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Customer Service

Chestertons

4 years ago

Charlie and the team in Nine Elms are thrilled to have been able to assist you - and thank you for your kind feedback. Please do not hesitate to get in touch in future, for any of your property needs.

Ms Gupta

4 years ago

Date of purchase: 12/24/2020

What Ms Gupta said about Chestertons:

I was impressed by the effort put by Chestertons agents in showing all the available and suitable properties to me. I was showed 4 apartments by two agents. I am facing some very basic issues in my...

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Customer Service

Chestertons

4 years ago

Ms Gupta - thank you for posting a review. We are sorry to hear your experience was not entirely satisfactory. Our team in Camden, as with any office, can only give advice to help you make a decision. As your rental property is not managed by Chestertons - we hope you are able to work with your landlord to resolve the issues mentioned. Please do not hesitate to get in touch if you have any further queries

Mr McKenzie

Camden

4 years ago

Date of purchase: 11/14/2020

What Mr McKenzie said about Chestertons:

Helpful Staff!

Thank you to Chaz Claase and Giancarlo at the Camden branch for helping us get through a stressful referencing process! You were great and really helped us feel more confident. We have now settled...

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Customer Service

Chestertons

4 years ago

Mr McKenzie - thank you for the 5 star rating! We have made Chaz, Giancarlo and the team in Camden aware of your comments - which put a big smile on their faces. They have said it was a pleasure to deal with you. All the best.

Trusted Customer

4 years ago

Date of purchase: 01/12/2021

Best service

It was perfect and Heather and Stephen make it very smooth and easy for things to get it done

Customer Service

Chestertons

4 years ago

Thank you for reviewing your experience with Chestertons, your review has been shared with Heather, Stephen and the rest of the team.

Trusted Customer

4 years ago

Date of purchase: 02/05/2021

Brilliant.

Yes, I would certainly recommend them because of the superb efforts of the Notting Hill manager, Mr Iain Begg. Twice we have dealt with him at Notting Hill and twice he has been absolutely unswerving...

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Customer Service

Chestertons

4 years ago

Roy and Susan - thank you very much for the five star review. Your comments have been passed on to Iain and the team in Notting Hill. Iain sends his best regards and encourages you to get in touch in the future, if you have any additional property needs/queries.

Mrs Holbrook

Barnes

4 years ago

Date of purchase: 02/03/2021

What Mrs Holbrook said about Chestertons:

Highly recommended

Chris and Stuart pulled out all the stops to help ensure we could buy our dream house - it wasn’t an easy process for a number of reasons but Chestertons helped us through with regular contact and...

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Customer Service

Chestertons

4 years ago

Thank you for taking the time to leave a review, we are so pleased that your experience was 5 stars!

Trusted Customer

4 years ago

Date of purchase: 01/29/2021

Friendly and effiecient

Mark was excellent - from start to finish!

Customer Service

Chestertons

4 years ago

Thank you for taking the time to post a review. A positive customer experience is very important to us. It is great to hear that Mark was of good service to you. All the best.

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About Chestertons

Chestertons is the London and international residential property specialist. We know our business and our markets like no one else and every year help thousands of clients and customers buy, sell, let, rent and manage their homes and investments.

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020 3040 8240

10 Gillingham Street, Westminster, London, Greater London, SW1V 1HJ, United Kingdom

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