Chestertons Reviews

Ms Browning - it is excellent to hear you had a positive experience of letting your flat through Chestertons. Thank you for taking the time to post a review. All the best.

Miss Descallar, thank you for the five star rating! A positive customer experience is our upmost priority, and therefore it is excellent to hear that Catriona and our team in Notting Hill made your experience of renting through Chestertons so positive.Please do not hesitate to get in touch if you have any queries in the future.All the best.

Thank you for raising your concerns. Covid-19 safety procedures are something we take very seriously. This is being investigated internally, and we will be in touch with you soon.

Thank you for the five star rating! We have passed your comments on to Stephanie and the team - which has put a big smile on their faces. Please do get in touch if we can be of any further assistance.

Thank you for taking the time to post a review. Your feedback is important to us. It is wonderful to hear that our team in Battersea were able to assist you in such a timely manner! If you have any further comments on the Chestertons Connect portal - please contact feefo@chestertons.com

Thank you for taking the time to leave your comments. It is great to hear Giorgio has been of help to you, and sends his best regards to you.A positive customer experience is our upmost priority – and therefore we urge you to get in touch with Julia (email below), head of Property Management; so we can discuss the matter further. Your feedback is important to us.Julia.Lickley@chestertons.com

Thank you for posting a review. We are sorry to hear the service received was not completely satisfactory. Upon speaking with our team in Canary Wharf, we are aware that your landlord – who manages the property – had contacted you in regards to something which you have no control over. Apologies for any confusion. Our team is in discussion with your landlord, working to resolve any issues he may have. Marta, lettings negotiator - Marta.Kozlova@chestertons.com – would be more than happy to speak with you, to answer any queries. All the best.

Thank you for the five star review!

Thank you Mr Vazquez Azpiri for your five star review of Chestertons, this has been shared with the office. Many thanks

Thank you for taking the time to leave a review. Having investigated with the branch, we are sorry to hear of the delay in you receiving funds. As the tenant moved out on Christmas Eve, and our branches were closed until New Year this meant a delay in the process. We will of course take your comments on board going forward, and make all of our landlords aware of the timeframes involved with shutting a file and transferring rent, especially around holidays. Please do not hesitate to get in touch with our local team in South Kensington, if you have any other queries. Cory, Lettings Director - would be more than happy to speak with you – cory.mcnally@chestertons.com