How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Central One Federal Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/central-one-federal-credit-union | Feefo

Displaying all 1,614 reviews

Trusted Customer

6 years ago

Date of purchase: 02/01/2019

Great customer service

Highly recommend my parents have been member for almost 30 years and when it came time for me to get my first credit card I knew just where to go.

Oakie

Central One Federal Credit Union

6 years ago

Parents always know best and we're happy to know you're following their lead. We thank you and your family for being a part of our family for nearly 30 years.

Your Central One team

See full customer review

William J. Stanney Jr

6 years ago

Date of purchase: 02/01/2019

What William J. Stanney Jr said about Central One Federal Credit Union:

Best world class customer service.

Great experience as usual.

Oakie

Central One Federal Credit Union

6 years ago

We are blushing...thank you for your 5 star review. We take great pride in providing world class customer service to our members, like you.

Your Central One team

See full customer review

Trusted Customer

6 years ago

Date of purchase: 02/01/2019

A pleasure to join.

My wife and I joined as new members. Your staff was very professional and helpful in creating our new accounts. It was a pleasure to join. Thank you.

Oakie

Central One Federal Credit Union

6 years ago

Thank you for your 5 star review and welcome to our Central One family. We look forward to assisting you and your wife with all of your financial needs.

Your Central One team

See full customer review

Trusted Customer

6 years ago

Date of purchase: 02/01/2019

Lovely service !

Oakie

Central One Federal Credit Union

6 years ago

It's lovely to read your 5 star review, thank you!

Your friends at Central One

See full customer review

William W. Breault

6 years ago

Date of purchase: 02/01/2019

What William W. Breault said about Central One Federal Credit Union:

Refinancing was so easy

I refinanced my truck. Jillian Hildebrand was great to work with. I was able to complete the entire process over phone and online.

Oakie

Central One Federal Credit Union

6 years ago

William,

Happy to hear your refinancing experience was so easy. Whether in branch, online or on the phone, we strive to make every experience a great one. Thanks for your 5 star review and we'll be happy to share your feedback with Jillian.

Your friends at Central One

See full customer review

Trusted Customer

6 years ago

Date of purchase: 02/01/2019

Quick and easy process all the way through

Oakie

Central One Federal Credit Union

6 years ago

Thank you for your 5 star review and feedback on the ease of setting up your loan.

Your friends at Central One

See full customer review

Trusted Customer

6 years ago

Date of purchase: 01/17/2019

Always great service

Oakie

Central One Federal Credit Union

6 years ago

Thank you so much for your positive feedback. We take great pride in providing you with great service.

Your friends at Central One

See full customer review

Noelia Vega

6 years ago

Date of purchase: 01/17/2019

What Noelia Vega said about Central One Federal Credit Union:

Its been a few years that i have been with this bank I hope I will be recieving payment bill to keep track with the credit account.

Oakie

Central One Federal Credit Union

6 years ago

Thank you for your response and we were happy to hear that you have spoken to the Branch Manager to discuss your available options.

Your Central One Team

See full customer review

Daniel E. Page

Worcester

6 years ago

Date of purchase: 01/17/2019

What Daniel E. Page said about Central One Federal Credit Union:

They just get it done.

Check on A loan on a Thursday, needed the money on New Year’s Eve day, boom walked out with the funds I love this credit union!!!!

Oakie

Central One Federal Credit Union

6 years ago

Dear Daniel,

Thanks for the booming review. Our in house loan approval process enables us to get it done quickly for our members. Glad we could help!

Your friends at Central One

See full customer review

Elbert Bloom

6 years ago

Date of purchase: 01/17/2019

What Elbert Bloom said about Central One Federal Credit Union:

Excellent CD rates

Federal One Central CR has the highest rates for CDs that I've found. The employees also always treat me promptly and courteously.

Oakie

Central One Federal Credit Union

6 years ago

Dear Elbert,

We think our CD rates top all others, so glad you agree! We take pride in delivering world class service and appreciate members like you.

Your friends at Central One

See full customer review

Not received a review invite?

About Central One Federal Credit Union

Trust you can bank on

Read all

15088427400

714 Main St, Central One Federal Credit Union, Shrewsbury, Massachusetts, 01545, United States

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo