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Central One Federal Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/central-one-federal-credit-union | Feefo

Displaying all 1,662 reviews

Linda G. Maloy

6 years ago

Date of purchase: 03/01/2019

What Linda G. Maloy said about Central One Federal Credit Union:

Unperson-able experience.

Didn't enjoy having to stand in the open when opening a new cd. If I was a new member I would have reconsidered my transaction and gone elsewhere.

Oakie

Central One Federal Credit Union

6 years ago

Linda,

We're sorry to hear your experience did not meet all your expectations. A member of our management team will reach out to you to learn more. Thank you for the constructive feedback.

The Central One Team

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Trusted Customer

6 years ago

Date of purchase: 03/01/2019

Mireille did fantastic job!

Oakie

Central One Federal Credit Union

6 years ago

Thank you for sharing your 5 star review and will certainly pass along your comments to Mireille.

Your friends at Central One

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Michael J. Lynch

6 years ago

Date of purchase: 03/01/2019

What Michael J. Lynch said about Central One Federal Credit Union:

Exceptional experience.

It was a great experience. Streamlined process, stellar communication and efficient knowledgeable representative. The whole experience was a pleasure with no glitches.

Oakie

Central One Federal Credit Union

6 years ago

Michael,

Thank you for your fantastic feedback about your recent experience at Central One. We are always happy to hear from members about the ease of applying for a loan.

Your friends at Central One

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Lee Ann M. Hamlin

6 years ago

Date of purchase: 03/01/2019

What Lee Ann M. Hamlin said about Central One Federal Credit Union:

Amazing customer service!

I was guided by Eileen O’Leary Lukko who answered all of my questions. She was so helpful and pleasant. She went out of her way to explain various options of what I was trying to do. She really...

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Oakie

Central One Federal Credit Union

6 years ago

Lee Ann, We are glad to hear about your amazing experience with our World Class Service team. Thank you for sharing your 5 star and we are always here for you to answer any of your questions! I will be sure to tell Eileen about your wonderful comments.

Your friends at Central One

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Bob N. Leach

6 years ago

Date of purchase: 03/01/2019

What Bob N. Leach said about Central One Federal Credit Union:

equity loan

Was in need of money fast for a medical problem, and it seemed to take a long time to make everything to come together for a loan that was less than 24% of the value of my home. This is especially...

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Oakie

Central One Federal Credit Union

6 years ago

Bob, We apologize that the process took longer than you had expected. There are third party vendors that perform some of the requirements for your loan and we could not continue with the next steps until those were complete. I'm glad that we were able to handle your needs and appreciate your patience.

Your friends at Central One

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Trusted Customer

6 years ago

Date of purchase: 03/01/2019

Best around

Made the whole process of getting an auto loan very easy and rates were the lowest I had found in my area all around great experience

Oakie

Central One Federal Credit Union

6 years ago

We always strive to make the process easy and are happy to hear your experience was no exception. Glad we could help with our low rates and hope you enjoy your new ride!

Your friends at Central One

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Dean P. Briggs

6 years ago

Date of purchase: 03/01/2019

What Dean P. Briggs said about Central One Federal Credit Union:

Great Peope Make for Great Service

The person I worked with, Eileen, was extremely knowledgeable, efficient, and friendly. When she had a question she asked Terry — also very knowledgeable. Great teamwork and service.

Oakie

Central One Federal Credit Union

6 years ago

Dean,

Thank you for sharing your recent experience at our branch. I will forward your kind comments to both Eileen and Terry.

The Central One Team

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Trusted Customer

6 years ago

Date of purchase: 03/01/2019

Best

The MSC is the best, Always takes care of my needs.

Oakie

Central One Federal Credit Union

6 years ago

We couldn't agree more! Thank you for sharing your experience.

Your friends at Central One

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Robert Carlberg

Leominster ma

6 years ago

Date of purchase: 03/01/2019

What Robert Carlberg said about Central One Federal Credit Union:

Great customer service

Worked very well with me to cover my needs.

Oakie

Central One Federal Credit Union

6 years ago

Robert,

We love hearing about our 5 star service. Thank you for sharing your great experience with us and we look forward to helping you with any additional financial needs.

Your friends at Central One

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Jeffrey M. Moran

6 years ago

Date of purchase: 03/01/2019

What Jeffrey M. Moran said about Central One Federal Credit Union:

the team made some exceptions to complete the loan process and get me at the term and payment I needed to be at. very easy and friendly staff

Oakie

Central One Federal Credit Union

6 years ago

Jeffrey,

Happy to hear that our team was able to get you the right auto loan that worked for you. Thank you for your 5 star review and hope you enjoy your new ride.

The Central One team

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