Website was easy to use and there was a lot of choice.
Confirmation of order was basically immediate and delivery actually occurred earlier than indicated.
Has not yet been installed as will go in a...
The product took around 2 months to be delivered which wasn’t acknowledged upon our purchase. We had to contact the company a few times chasing when the product would arrive. We were worried we had...
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Product
Ceiling Fans Warehouse
26 days ago
Hi,
Thank you for your feedback and we’re sorry to hear about your experience and understand how waiting for an order can be frustrating.
We’d like to clarify that your order, placed on 19 February 2026, was for a pre-order item, with an estimated arrival timeframe of late April, as outlined in your order confirmation. Your fan was subsequently dispatched on 29 April, in line with this timeframe.
We can see that you contacted our team a few times during the waiting period, and on each occasion our team explained that the item was on pre-order and would be shipped once stock arrived. We appreciate your patience while waiting, and we understand that longer lead times can sometimes cause concern.
We always aim to be transparent with delivery expectations and provide support when needed, and we’re glad the product has now safely arrived.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
