Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK
Service
4.6
/5
Product
4.5
/5
5
4
3
2
1
202
31
5
4
12
254
ratings over the past year
Displaying all 5,127 reviews
TC
Trusted Customer
10 years ago
What Trusted Customer said about Caunce O’Hara:
They appreciated customer loyalty and provided products at competetive price . Thank you
Donna
Caunce O’Hara
10 years ago
Hi Amandeep,
I am really pleased to hear that our customer services and products meet your expectations. Feel free to follow us on Twitter @caunceohara to keep up to date with the latest offers and news.
I was not contacted before money was taken from my account. Pleased with the cover but would have appreciated some communication prior to purchase.
Natalie
Caunce O’Hara
10 years ago
We apologise that you have not received renewal communication from our office. The renewal process is to send out an email 1 month before the policy renewal date and a further reminder 14 days prior to the renewal. We do have issues with Hotmail at times and would suggest checking your junk folder. I will remove the automatic renewal from your policies and we will contact you via the number you have provided in the future.
Please do not hesitate to contact us should you wish to discuss further.
Easy to continue using CoH. Normally this means being charged more than the market rate. I don't know if this is happening, but don't have the time or energy to investigate for small annual ltd...
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Katie
Caunce O’Hara
10 years ago
Hi,
Thank you for the feedback. We are delighted that you are happy to renew each year with Caunce O'Hara. We believe that we are competitive against the market rate as we do regularly undertake market research.
Absolutely delighted with the product & the excellent value for money. Having said that, I am disappointed with the service. I bought insurance from you in very difficult circumstances of which at...
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Katie
Caunce O’Hara
10 years ago
Hi,
Thank you taking the time to leave this review. We are sorry to hear that there was an issue with your sale and that you feel that the service did not meet your expectations, this would never be our intention. We would be more than happy to discuss this further.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.