I don't like the way you just take the premium out of my bank account without telling me first! I also don't know how to contact you if I have a question or concern.
Donna
Caunce O’Hara
10 years ago
Hi,
We apologise that you have not received renewal communication from our office. The renewal process is to send out an email 1 month before the policy renewal date and a further reminder 14 days prior to the renewal. We do have issues with Hotmail at times and would suggest checking your junk folder. I will remove the automatic renewal for future and we can ask someone to call you this morning. For reference our number is 03333 211403.
Caunce O' Hara are always happy to help and answer my questions quickly and efficiently. I have never had any problems and using the online system to purchase makes it easy.
Lucy
Caunce O’Hara
10 years ago
Hi Faisal, we are delighted that you are happy with our service. Please follow Caunce O'Hara on Twitter or Facebook for details of any offers and competitions.
Thank you for taking the time to leave a review.
Lucy
Schemes Account Handler
Product reviews
Date of purchase: 03/22/2016
1
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Trusted Customer
10 years ago
Very good experience
Katie
Caunce O’Hara
10 years ago
Hello,
Thank you for the great feedback. Please keep up to date with our exclusive offers by following us on Twitter @caunceohara
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
