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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,226

472

284

186

611

6,779

ratings over the past year

Displaying all 40,105 reviews
JB
Jane B
Leamington spa
2 days ago
Date of purchase: 06/12/2025
What Jane B said about cardfactory:
Excellent
Nice quality card and quick delivery
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Jessica
cardfactory
2 days ago
Hi Jane, Thank you for your wonderful review! We're so pleased to hear you were happy with your card. We appreciate you taking the time to share your positive experience. Kind regards, Jessica cardfactory
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JE
Janet Eleftheriou
York
2 days ago
Date of purchase: 06/12/2025
What Janet Eleftheriou said about cardfactory:
Quality cards
Very good and quick delivery.
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Jessica
cardfactory
2 days ago
Hi Janet, Thank you for your positive feedback! We appreciate you taking the time to share your experience. Kind regards, Jessica cardfactory
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Trusted Customer
2 days ago
Date of purchase: 06/11/2025
The balloon did not arrive on date emailed for delivery , but on the 17 June but otherwise happy with product.
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Jessica
cardfactory
2 days ago
Hello, Thank you for your review. We appreciate you sharing your experience with us. We understand your balloon did not arrive on the expected delivery date however the delivery leadtime for your order was 1st class tracked, Meaning the balloon could arrive anywhere between 1-3 working days from the date of dispatch. Thanks again for your feedback. Jessica cardfactory
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Trusted Customer
2 days ago
Date of purchase: 06/12/2025
10 out of 10 for the service I will definitely order something again 👍
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Jessica
cardfactory
2 days ago
Hello, Thank you for your wonderful 5-star review! We're thrilled to hear you were pleased with our service. We appreciate your feedback. Kind regards, Jessica cardfactory
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SR
Steve Roberts
Dover
3 days ago
Date of purchase: 06/14/2025
What Steve Roberts said about cardfactory:
The the balloons I brought from you with helium in them they went down within one hour
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Jessica
cardfactory
2 days ago
Hello Steve, Thank you for your feedback. I'm sorry to hear about your experience with the balloons. I understand this must have been disappointing. We appreciate you bringing this to our attention. I have emailed you directly to resolve this matter for you. We hope we can provide you with a better experience in the future. Kind regards, Jessica cardfactory
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NR
Nicola Robinson
Fleet
3 days ago
Date of purchase: 06/10/2025
What Nicola Robinson said about cardfactory:
😀
😀
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Jessica
cardfactory
2 days ago
Hello Nicola, Thank you for taking the time to leave us a five-star review. We're thrilled to hear you had a positive experience. We appreciate your feedback. Kind regards, Jessica cardfactory
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MP
Mandy Poole
3 days ago
Date of purchase: 06/10/2025
What Mandy Poole said about cardfactory:
Great choice quick delivery great service 🥰
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Jessica
cardfactory
2 days ago
Hi Mandy, Thank you for your wonderful feedback! We're thrilled to hear you were happy with the choice available, the quick delivery, and the great service you received. We appreciate you taking the time to share your positive experience. Kind regards, Jessica cardfactory
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NB
N Bull
Burntwood
3 days ago
Date of purchase: 06/10/2025
What N Bull said about cardfactory:
Order late and missed item.
My order contained Fathers Day cards that didn't arrive in time despite customer services assuring me they would and when the order finally came, there was a card missing entirely. No point paying...

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Jessica
cardfactory
2 days ago
Hello Nigel, I'm truly sorry to hear about the issues you experienced with your recent Father's Day card order. I understand your frustration regarding the delayed delivery and the missing card. It's disappointing when things don't go as planned, and I appreciate you bringing this to our attention. I can assure you I have emailed you directly to resolve this matter for you. I hope we can provide a better experience in the future. Jessica cardfactory
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Trusted Customer
3 days ago
Date of purchase: 06/12/2025
Poor service
Card went missing. Customer services refunded me, which made the situation a little better.
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Jessica
cardfactory
2 days ago
Hello, I'm so sorry to hear about the trouble you had with your missing card. I understand this must have been frustrating. I appreciate you letting us know about your experience. Kind regards, Jessica cardfactory
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Trusted Customer
3 days ago
Date of purchase: 06/10/2025
Excellent service and quality product.
Bought cards for my daughter and granddaughter for their upcoming birthdays. I received them promptly. I am extremely delighted with both. Quality product. I will be recommending you to my family and...

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Jessica
cardfactory
2 days ago
Hello, Thank you for your wonderful review! We're so happy to hear that you were delighted with the cards you purchased. It's fantastic to know they arrived promptly. We truly appreciate your recommendation. Thanks again for your kind words. Jessica cardfactory
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets