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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,405

508

295

211

653

7,072

ratings over the past year

41,153 out of 41,150 reviews
Trusted Customer
7 years ago
Date of purchase: 11/27/2017
Very quick, efficient service. Definitely use again. Great selection.
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Trusted Customer
7 years ago
Date of purchase: 11/22/2017
What Trusted Customer said about cardfactory:
Improvement needed
Only half of items arrived and they were later than expected. Had to speak to customer services live chat twice to resolve. agent was very good but little disappointing initial order wasn't completed...

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Trusted Customer
7 years ago
Date of purchase: 11/23/2017
What Trusted Customer said about cardfactory:
Great service and quality goods
Quick delivery and cards of good quality
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Trusted Customer
7 years ago
Date of purchase: 11/17/2017
What Trusted Customer said about cardfactory:
Rubbish service disappointed Customer!!!
Will never order from you again! Placed an order 3/12 for off the shelf Xmas cards and still not received the order and it’s now 15/12!!! too late now as had to buy them elsewhere! 😡
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Emma - Customer Service Advisor
cardfactory
7 years ago
Thank you for your feedback, these were dispatched the same day you ordered them. We have not been contacted to let us know that you haven't received these. Just for future reference please visit the 'contact us' section of the website so we can get it sorted for you.
I have emailed you now to look into this for you.
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Trusted Customer
7 years ago
Date of purchase: 11/24/2017
What Trusted Customer said about cardfactory:
Very handy service
Finding it difficult physically at present to get to go card shopping, card shop online was the ideal solution. Searching for and editing cards was very user friendly and helpful.
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Trusted Customer
7 years ago
Date of purchase: 11/03/2017
No probs!
Nice balloons...Quick delivery! :)
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Trusted Customer
7 years ago
Date of purchase: 11/25/2017
What Trusted Customer said about cardfactory:
Excellent service,have never had any problems
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Trusted Customer
7 years ago
Date of purchase: 11/22/2017
What Trusted Customer said about cardfactory:
Ordered five personalised Christmas cards but two of them were blank inside, so disappointed !
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Trusted Customer
7 years ago
Date of purchase: 11/29/2017
Will always use card factory now
Brilliant quality and good pricing. Recived cards in good time I will use this site alot!
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Trusted Customer
7 years ago
Date of purchase: 11/07/2017
extremely fast order and delivery. would recommend
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets