How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

1 month ago

Great service

Excellent, very friendly lady took me patiently through the process.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your 5 star review, we really appreciate your feedback and we hope you have an amazing time with us, we look forward to welcoming you soon : ) Kind regards, Gem

0

MH

MRS HARDING

Feefo Verified

1 month ago

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

MH

Mrs HAILS

Feefo Verified

GBR

1 month ago

What Mrs HAILS said about Caledonian Travel:

Easy booki g

Easy to book strait forward

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MG

Mrs GAULE

Feefo Verified

GBR

1 month ago

What Mrs GAULE said about Caledonian Travel:

Easy to book

Everything was so easy and straight forward . Easy to book

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

1 month ago

Trip away

Easy to book then had a query so spoke to the office and it was solved.

0

Trusted Customer

Feefo Verified

1 month ago

Break to Yorkshire Dales

Booking service excellent. Unfortunately the pickup times have been poor on our past 2 trips, an hour late on both occasions from Carlisle. I believe you’ve changed the systems with passenger pickup,...

0

Trusted Customer

Feefo Verified

1 month ago

Booking

Easy until I got to payment and it didn't work, had to call and pay over the phone and guy was very helpful

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

1 month ago

Professional booking service to completion

The booking process was seamless and professional from start to completion

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

CH

Chris

Feefo Verified

GBR

1 month ago

What Chris said about Caledonian Travel:

Cali experience

Srtaight forward ,user friendly.Would be useful to add an itinery,day by day,for expectations.All a little vague

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

1 month ago

Easy & quick

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0