How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MA

MRS ATKINSON

Feefo Verified

6 days ago

What MRS ATKINSON said about Caledonian Travel:

Loved being able to speak to someone on telephone

Loved being able to speak to an agent directly. Would prefer in future to have Peterlee as pick up bus station as option. We have other friends and family who would book too if this was an option .

0

MY

Mrs YAU

Feefo Verified

6 days ago

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

6 days ago

Very easy Pleasant staff

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

ME

Mrs Ellis

Feefo Verified

6 days ago

What Mrs Ellis said about Caledonian Travel:

75

Quite easy

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

6 days ago

After this trip we will be going on more trips in the future \

Wonderful service the girls were so helpful at Gateshead they answered all our queries we have been on quite a few trips and not one complaint

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for taking the time to post your review on our team and the service you received from them, we appreciate your feedback and it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

6 days ago

Professional and efficient Newcastle on Tyne

The man who did the booking etc was very good and efficient. He answered all the question we asked and any requests re bath etc in hotel he detailed the necessary information.

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for taking the time to post your review on our team and the service you received from them, we appreciate your feedback and it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon : ) Kind regards Gem

0

MP

Mrs PRICE

Feefo Verified

6 days ago

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

6 days ago

Booked online

Booked online, very easy to use, picked our seating, great value for money.

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

6 days ago

Easy booking by phone

Very easy to book over phone. Assistant very helpful. No problems.

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MM

MR MCDONALD

Feefo Verified

GBR

6 days ago

What MR MCDONALD said about Caledonian Travel:

Haymarket office booking experience

Very efficient by staff who knew what they were doing and asked us relevant questions and service with a smile 😁

Gemma Robertson

Caledonian Travel

1 day ago

Thank you for taking the time to post your review on our team and the service you received from them, we appreciate your feedback and it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon : ) Kind regards Gem

0