How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

29 days ago

Very easy to use. They asked all the right questions to help me with my bookings.

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MB

Mrs Barker

Feefo Verified

GBR

1 month ago

What Mrs Barker said about Caledonian Travel:

Booking experience

The booking was easy to do and we had no problems.

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MA

MRS ANGUS

Feefo Verified

1 month ago

What MRS ANGUS said about Caledonian Travel:

It was efficient and informative.

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

1 month ago

Excellent staff Dave our driver was first class

Very easy to do online

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

MF

Mrs Fox

Feefo Verified

1 month ago

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

MF

Mr Fillingham

Feefo Verified

GBR

1 month ago

What Mr Fillingham said about Caledonian Travel:

Ease of planning and booking.

Easy.

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MS

MISS SMITH

Feefo Verified

GBR

1 month ago

What MISS SMITH said about Caledonian Travel:

The booking process is fine in itself but I feel annoyed at the times my bookings have been cancelled which understand if not enough folk going but when I try to book another month I can't get it as...

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review and for booking with us. Single rooms are limited in most hotels and sell quickly, we would always recommend booking single rooms as early as possible to avoid disappointment. If ever you can't find a single room, our team would be happy to make contact with the hotel and request to be notified of any cancellations - sometimes an extra room can be sourced this way so it's always worth calling us to check. We hope you enjoy your break with us : ) Kind regards, Gem

MS

MISS SMITH

1 month ago

Hi Gemma I see that you've replied to my concerns and that you've stated to book in advance. If you've read what I've said you'll see that I do book in advance but two holidays were cancelled one in April and one in May. So I try to book something for those months and I couldn't because nothing else suits and I've phoned Caledonian but they can't get me a single room. If I book the two holidays that were cancelled in April and May and book for July it's not possible because of no single rooms available. Hope this makes sense.

0

MM

Mr MACKIE

Feefo Verified

1 month ago

What Mr MACKIE said about Caledonian Travel:

Steam train and Windermere weekend

Booking was easy and the weekend was fantastic from start to finish. Our driver Mick could not do enough for us he was a credit to the company

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

MH

Mrs HESELTINE

Feefo Verified

GBR

1 month ago

What Mrs HESELTINE said about Caledonian Travel:

Grand final

Easy to book online and very friendly staff in leeds bus station shop

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

0

Trusted Customer

Feefo Verified

1 month ago

Coach driver Stewart was excellent 👌

Booking was straight forward with Tates travel 👌 Bosworth Hall was a little out of the way, but the extra day trips made our break very enjoyable.

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate you taking the time out of your day to leave feedback, we are really pleased you enjoyed your time with us and we hope to welcome you back soon : ) Kind regards Gem

0